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CCaaS & AI Customer Experience Lead

Job in Overland Park, Johnson County, Kansas, 66213, USA
Listing for: FlagshipKansas
Full Time position
Listed on 2026-10-06
Job specializations:
  • IT/Tech
    Technical Support
  • Customer Service/HelpDesk
    Technical Support
Salary/Wage Range or Industry Benchmark: 100000 - 180000 USD Yearly USD 100000.00 180000.00 YEAR
Job Description & How to Apply Below

Accenture is seeking a seasoned professional to lead end-to-end CCaaS implementations from Overland Park, KS. You will guide cross-functional teams to align with client goals and deliver within time and budget, ensuring superior customer experience.

You will provide strategic insights to optimize CCaaS platforms, stay current with industry best practices, and build strong client relationships throughout the project lifecycle.

Our organisation is growing, and we are hiring a CCaaS & AI Customer Experience Lead in Overland Park, KS, United States.

This posting is for the CCaaS & AI Customer Experience Lead role at Flagship Kansas, based in Overland Park, KS, United States.

We are looking to fill the CCaaS & AI Customer Experience Lead position at Flagship Kansas in Overland Park, KS, United States.

The CCaaS & AI Customer Experience Lead role at Flagship Kansas is now open for applications in Overland Park, KS, United States.

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