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AI & Modeling Relations Manager
Job in
Overland Park, Johnson County, Kansas, 66213, USA
Listed on 2026-10-18
Listing for:
T-Mobile
Full Time
position Listed on 2026-10-18
Job specializations:
-
IT/Tech
AI Engineer (Applied/Software), AI Business & Operations, Machine Learning/ ML Engineer, AI Evaluation
Job Description & How to Apply Below
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!
ResponsibilitiesAI COE Relationship Management
- Serve as the single point of contact between the business unit and the AI Center of Excellence, managing intake of AI use cases, prioritization, and delivery timelines.
- Build and maintain a trusted working relationship with COE leadership, architects, data scientists, and ML engineers to ensure business priorities are represented in the COE roadmap.
- Translate business problems into well-formed AI use case briefs and translate COE technical capabilities and constraints back into business-friendly guidance.
- Facilitate regular governance/steering meetings, roadmap reviews, and escalation paths between the business unit and the COE.
- Ensure all AI initiatives sourced through the COE comply with enterprise responsible AI principles, model risk management standards, and data classification/privacy requirements.
- Partner with Legal, Privacy, Security, and Risk teams to support AI impact assessments, model documentation, and audit readiness.
- Maintain a current inventory of AI/ML models and tools in use within the business unit, including their approval and governance status.
- Partner with the COE to evaluate new AI platforms, foundation models, and third-party AI vendors (e.g., LLM providers, vector database platforms, AI agent frameworks) against business requirements.
- Coordinate proof-of-concept (POC) and pilot evaluations, defining success criteria, evaluation rubrics, and go/no-go recommendations.
- Stay current on the evolving AI vendor landscape (foundation model providers, AI copilots, agentic platforms) and advise the business on build-vs-buy decisions in partnership with the COE.
- Identify and prioritize high-value AI use cases within the business unit, in partnership with COE data scientists and solution architects.
- Drive adoption of COE-delivered AI capabilities (copilots, chatbots, predictive models, automation agents) through training, change management, and communication.
- Act as the business unit’s champion for AI literacy, helping teams understand what AI can (and cannot) responsibly do.
- Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience
- Acceptable areas of study include Finance, Economics, Mathematics. Statistics or related field
- 5+ years of experience in technology program/product management, vendor management, or a related cross-functional leadership role.
- Demonstrated working knowledge of AI/ML concepts and terminology, including large language models (LLMs), generative AI, machine learning, natural language processing (NLP), retrieval-augmented generation (RAG), prompt engineering, and agentic AI.
- Experience managing relationships with technical teams, centers of excellence, or shared services organizations.
- Strong communication skills with the ability to translate technical AI concepts for non-technical business stakeholders and vice versa.
- Key AI Literacy Expectations:
- Foundation models & LLMs - GPT, Claude, Gemini, Llama - and how they're selected/deployed.
- Generative AI vs. predictive/traditional ML vs. agentic AI.
- Prompt engineering, fine-tuning, and retrieval-augmented generation (RAG).
- Embeddings and vector databases.
- MLOps/LLMOps, model monitoring, and model drift.
- Responsible AI: bias, fairness, explainability, hallucination, guardrails.
- AI governance and risk frameworks, data classification, and privacy-by-design.
- Inference cost, token usage, and compute optimization.
- Experience working directly with or within an AI/ML Center of Excellence, data science team, or enterprise AI governance function.
- Familiarity with responsible AI/model risk frameworks (e.g., NIST AI RMF, ISO/IEC 42001) and AI governance practices.
- Working knowledge of MLOps/LLMOps concepts, model evaluation, fine-tuning, embeddings, and vector databases.
- Experience with the AI vendor and platform landscape (e.g., OpenAI, Anthropic, Google, Microsoft Copilot, AWS Bedrock) sufficient to support evaluation…
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