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IT Service Desk Specialist — Incident & Support Lead

Job in Overland Park, Johnson County, Kansas, 66213, USA
Listing for: Tyler Technologies, Inc.
Per diem position
Listed on 2026-10-19
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 55000 - 85000 USD Yearly USD 55000.00 85000.00 YEAR
Job Description & How to Apply Below

Tyler Technologies, the country’s premier provider of eGovernment solutions, is seeking a Software Support Specialist to join the Recreation Management Support team in the Digital Solutions Division. You will serve as the primary contact for all support needs and manage Incident life cycles to restore normal service, with rotating on-call weekends.

The role requires strong customer service, clear communication, and proactive troubleshooting across Service Desk activities.

We would love to welcome a new IT Service Desk Specialist — Incident & Support Lead to our group in Overland Park, KS, United States.

Step into the IT Service Desk Specialist — Incident & Support Lead role at Tyler Technologies, Inc. in Overland Park, KS, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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