ESIS Senior Claims Representative, AGL

ESIS recognizes each risk management program is unique, and we are committed to providing consultative and innovative solutions to drive superior results. Our culture and vision enable us to operate as an extension of our clients' risk management programs, aligning goals to form a collaborative partnership.

We understand our clients' desire to do things differently, and believe our integrated approach delivers better results. ESIS' claim intervention strategy involves deploying resources effectively and taking appropriate actions, which are key to our success.

ESIS, Inc. (ESIS) offers sophisticated risk management services aimed at reducing claims frequency and loss costs. As the Risk Management Services Company of Chubb, ESIS provides claims, risk control, and loss information systems to Fortune 1000 clients. We employ over 1,500 professionals across nine regional centers and 15 major claims offices, managing over $2.5 billion in customer losses and handling more than 320,000 new claims annually.

We specialize in large accounts with multi-state operations. For more information, visit

We are seeking an experienced Auto, General & Liability (AGL) Claims Representative for our Overland Park, KS office. The successful candidate will handle and maintain all AGL claims and file reviews under general supervision as part of the ESIS team.

Under the guidance of the Claims Team Leader, investigate and settle claims promptly, equitably, and in accordance with best practices guidelines.

• Receive assignments and review claim and policy information to support investigations, determining the policy's obligation to the insured based on the line of business.
• Interview insureds, claimants, witnesses, physicians, attorneys, police officers, etc., to gather necessary claim information.
• Inspect and appraise property damage or arrange for such appraisal, depending on the line of business.
• Evaluate investigation facts to determine liability and the company's obligation under the policy.
• Prepare reports on investigations, settlements, claim denials, and evaluations of involved parties.
• Set reserves within authority limits and recommend reserve adjustments to the Team Leader.
• Review claims progress and discuss issues with the Team Leader, proposing remedial actions.
• Notify claimants, insureds, or attorneys of claim denials when applicable.
• Assist in developing improved claims handling methods and procedures.
• Settle claims promptly and fairly, obtaining necessary releases and proofs of loss, and issuing payments.

Details on qualifications are not specified in the provided description.

Chubb is a global leader in insurance, operating in 54 countries. We offer a wide range of insurance products, including property, casualty, accident, health, reinsurance, and life insurance. We are committed to equal employment opportunity and provide a work environment free from discrimination and harassment.