Operations Manager Senior - Asset Management - Midland

* Defines the overall strategy for their business functional unit within operations. Executes operating plan. Communicates strategy to operations team. Responsible for multiple functions across one or more sites. Manages managers, supervisors and/or individual contributors. Participates in industry forums.
* Manages and is responsible for achieving desired business results. Acts as a senior point of escalation and resolves exceptions on the most significant and complex issues, processes and products. Serves as a senior level representative for an operational group. Interacts with customers and/or third parties to drive business results in resolving escalated issues. Owns third party and/or senior level business partner relationships.
* Provides coaching and development to operations managers and supervisors. Leads staff meetings, communicates the strategic direction and translates into tactical operating plans.
* Provides consultation and advice to service partners and customers. Identifies and influences strategic improvement initiatives and serves as project sponsor. Reviews and approves standard operating procedures as appropriate. Drives policy improvements.
* Owns the control framework for unit(s) of responsibility. Establishes and monitors key risk indicators to ensure effective quality risk management. Manages and is accountable for risk mitigation and business resiliency strategies. Verifies work processes to ensure completeness, accuracy and conformance to established service levels, department controls, risk tolerance and applicable procedures.
* ** Include Intentionally** - Cultivates diverse teams and inclusive workplaces to expand thinking.
* ** Live the Values** - Role models our values with transparency and courage.
* ** Enable Change** - Takes action to drive change and innovation that will transform our business.
* ** Achieve Results** - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
* ** Develop the Best** - Raises the bar with every talent decision and guides the achievement of all employees and customers.

PNC’s total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more. The benefits and programs highlighted below are just a sampling of what PNC offers its employees. To learn more, visit our .
#J-18808-Ljbffr