Audio Visual Technician Supervisor Overland Park Convention Center

Audio Visual Technician Supervisor | Full-Time | Overland Park Convention Center

Oak View Group invites applications for the Audio Visual Technician Supervisor position at the Overland Park Convention Center. This full‑time role supports the AV Manager in daily operations, event setup, technical operations, and supervision of AV staff to deliver high‑quality service and seamless event execution for all clients.

Assist the AV Manager, lead the department in their absence, plan and supervise AV services for large events, maintain equipment inventory, collaborate with internal departments, troubleshoot complex AV and lighting issues, and ensure customer satisfaction.

Health, Dental and Vision Insurance; 401(k) Savings Plan with matching;
Paid Time Off (vacation days, sick days, and 11 holidays). Compensation is an hourly rate of $31.25–$34.62.

• Assist AV Manager in daily operations of the Audio Visual Department and act as lead contact in their absence.
• Plan, service, and supervise AV services for large events; prepare drawings, diagrams, layouts, and specifications.
• Train and supervise full‑time and part‑time AV staff in equipment setup and operation.
• Set up, operate, and maintain in‑house and client‑provided AV systems.
• Maintain accurate inventory and ensure proper care and storage of AV equipment.
• Participate in client meetings to plan AV needs and provide technical guidance.
• Communicate with clients and vendors to source or coordinate third‑party AV equipment.
• Troubleshoot and resolve complex AV or lighting issues.
• Collaborate with internal departments to support event production needs.
• Schedule, coordinate, and supervise the work of AV technicians and skilled labor.
• Recommend and implement goals, objectives, and practices for effective and efficient customer service.
• Analyze and recommend alternative solutions to AV‑related challenges and implement recommendations.
• Apply administrative and departmental policies and procedures.
• Perform other duties and projects as assigned.

• Degree in Technical Theatre, AV Technology, or a related field.
• 1–2+ years of experience in AV coordination and operation, preferably in a convention center, theater, hotel, or similar environment.
• Or high school diploma with 3+ years of combined AV and supervisory experience.
• Valid driver’s license (or ability to obtain one).
• Rigging experience or certification, specifically working with truss and chain motors.
• Strong understanding of AV systems, lighting, sound, and event production.
• Experience with media services in public assembly settings.
• Proficiency in Microsoft Office and AV control software.
• Excellent troubleshooting and customer service skills.
• Ability to lead, train, and motivate others.
• Strong communication and organizational skills.
• Physical ability to lift and move heavy equipment and work long or irregular hours.
• Ability to operate a scissor lift and work at heights up to 30 feet.
• Requires flexibility to work early mornings, evenings, weekends, holidays, and extended hours during events.
• Involves physical activity, including lifting, carrying, and moving heavy AV equipment.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to, veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

We believe inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Oak View Group is committed to amplifying voices from all backgrounds to create environments that reflect and celebrate the diverse communities we serve.