Team Member, Restaurant​/Food Service

Overview

Potbelly Sandwich Shop is looking for friendly and outgoing Team Members to join a fast-paced, welcoming environment. We offer a pay range of $15.00 to $15.50 per hour plus tips. Potbelly is a nationally recognized neighborhood sandwich shop with over 400 locations across the United States.

As a Potbelly Associate, you are the primary point of contact for customers and play a key role in delivering a fast, friendly, and efficient experience while ensuring a high-quality product in a clean, inviting environment.

• You want to delight customers with great food and good vibes
• You are friendly and customer service oriented
• You have strong written and verbal communication skills
• You can handle the heat of the kitchen; knife skills are a plus
• You enjoy working in a fast-paced environment
• You are a team player
• You can manage higher levels of noise from music, customers, and staff
• You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish
• You can stand/walk a minimum of 3 hours or as needed
• You are at least 16 years of age
• You can lift up to 10 pounds frequently and up to 50 pounds occasionally
• Illinois Applicants: all IL employees are required to become food safety certified within 30 days of employment

• Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager
• Comply with health and safety standards for food, cleanliness and safety
• Restock food line, chips and cooler
• Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently
• If 18 or older, use of the automatic slicer to prep food items
• Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash
• Operate cash register: handle, balance and follow all cash handling procedures
• Effectively handle customer complaints/issues
• Take delivery/catering/pickup orders over the phone
• Other duties as assigned

• Competitive pay
• Medical, Dental & Vision Insurance
• Domestic Partnership Benefits
• Paid Parental Leave
• FSA and HSA with Employer Contribution
• Commuter Benefit Program
• Retirement Savings 401(k) with company match
• Employee Assistance Program
• Paid Time Off
• Discount Program
• Flexible Work Schedule
• Career growth opportunities

Note: If hired, you must meet and maintain all eligibility requirements to qualify.

• You love working with customers and creating a positive dining experience

At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. All employment decisions are based on qualifications, merit, and business need.

We are an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable law.

Applications must be submitted by 11/22/2025 to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.

Already applied? Go to Talent Reef to see your application.

Company:
Potbelly Corporate

Position:
Team Member

Status:
Part Time

Shift:
First (Day), Second (Afternoon), Third (Night)

Req #:

Date Posted:
October 11, 2025

Location: 6751 College Blvd., Overland Park, KS 66210

Job Category:
Associate