Department Manager

Job Overview

This position is offered by an independent franchisee, not by McDonald’s USA. The franchisee is the sole employer and is responsible for all employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling.

• Lead shifts weekly, ensuring customers receive a fast, accurate, friendly experience every visit.
• Manage assigned systems such as Training, Food Safety, and Inventory Management, setting goals, delegating tasks, following up, and reporting results to the team and other managers.
• Deliver a great customer experience, including executing sales promotions, training service staff, and organizing Front Counter McCafé and Drive-Thru areas for optimal service.
• Ensure the restaurant delivers high‑quality food quickly, maintains food safety, controls food cost, and trains kitchen staff on production procedures, including new menu items.
• Hire, train, and schedule qualified crew to meet restaurant sales and profit goals, recognizing and motivating crew throughout their tenure.

• Minimum 18 years of age.
• Preferred previous managerial experience within a restaurant, retail, or hospitality environment.
• Positive team player with flexible schedule, able to thrive in a fast‑paced environment.

• 15–25 days paid vacation.
• 10 paid holidays, anniversary splash, and 10‑week sabbatical every 10 years.
• Education assistance through Archways to Opportunity, including high school completion, college tuition assistance, and English classes.
• Medical, dental, and vision coverage.
• Pre‑tax flexible spending accounts.
• Short‑ and long‑term disability, life, and accident insurance.
• Paid leaves of absence.
• Service awards.
• Employee Resource Connection.
• Adoption assistance.
• Matching gifts program.

McDonald’s Corporation and McDonald’s USA, LLC are committed to a policy of equal employment opportunity and will not discriminate against applicants or employees on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, veteran or military status, genetic information, or any other protected basis under applicable laws. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and state or local laws.