Client Development Representative

SUMMARY Dimensional Innovations (DI) exists to relieve the world of mediocre experiences and to create remarkable ones. Our people make the remarkable possible through an unwavering display of uncommon commitment each day.

Reporting to the Practice Executive, the Client Development Representative (CDR) is responsible for identifying, developing, and advancing new business opportunities that fuel DI's growth and expand our impact across key markets.

We are seeking a business development professional with experience selling into one or more of DI's core markets:
Corporate, Healthcare, and Cultural & Entertainment. The ideal candidate understands how to navigate complex client organizations, build trusted relationships, and uncover opportunities that ultimately generate qualified sales opportunities and successful project wins.

CDRs will be paid based on salary plus incentive on projects found and specifically assigned.

ESSENTIAL RESPONSIBILITIES/FUNCTIONS may include but are not limited to:

Generates qualified sales leads and pursuits across defined market(s)
Sources new sales opportunities through outbound phone calls, emails, inbound leads, follow-ups, conference attendance, networking events and more Works to set up qualified FIT calls that meet at least 3 or 4 elements of BAST (Budget, Authority, Project Scope, Project Timeline) and are good pursuits for DIManages a pipeline of inbound and self-sourced leads to identify, engage, and develop relationships with potential buyers

Researches potential new projects by reading articles, databases, and industry publications

Uses generative AI platforms and data analysis tools to streamline lead qualification, uncover decision-makers, and prioritize business development outreach efforts

Monitors industry trends, construction pipelines, RFPs, and client activity using AI-driven insights to proactively identify new business opportunities

Updates accounts, contacts, and information in Salesforce Conducts qualifying calls with prospective clients using the Sandler Selling System to identify client pain and learn more about the client/project

Maintains and provides weekly FIT call and pipeline contribution reports

Prepares campaign and sequence cadences and other sales information for clients and prospective clients

Creates and updates a “playbook” of strategies for seeking high-impact projects

Works closely with the Sales team and the Marketing team to create effective strategies and tactics for obtaining qualified opportunities

Partners with the Marketing, Design, and Creative teams to execute sales strategy as DI introduces new capabilities and/or unveils new clients/projects

Proactively seeks, connects with, and presents to key decision makers (director, executive, etc.) within prospective client organizations

Participates in client meetings, presentations, conference calls, and attends designated trade shows

Educates and guides prospects through the buyer’s journey to demonstrate how DI can help clients create better experiences

Brings unique thinking, strategies, and ideas to advance DI’s values, unique culture, and vision for the future

Serves as primary client contact for new service projects and other small job requests for key accounts KNOWLEDGE/SKILLS/ABILITIES Knowledge or interest in experiential design, technology, construction and/or architecture business development

Experience creating qualified pipeline through networking, referrals and industry event engagement

Knowledge utilizing AI-powered business development and sales prospecting platforms to proactively develop qualified leads

Demonstrated experience engaging executive decision-makers and leading business conversations with senior-level stakeholders

Strong drive to meet or exceed sales goals

Successfully and consistently apply strategic thinking skills and sound strategy that generate results

Proven research skills

Ability to creatively identify ways to find new business growth opportunities

Ability to follow direction and take constructive criticism

Exceptional time management and organization skills

Ability to deliver top-notch presentations and to represent DI’s capabilities and value proposition to prospects

Passionate about storytelling and the ability to tailor your approach to “sell DI” on a variety of platforms

Excellent sense of collaboration with various teams

Ability to professionally build and maintain rapport across a broad client audience

Can thrive comfortably in a fast-paced…