Leasing Specialist

Description

Community Name:
Highlands Lodge and Village West

Unit Count:230 & 212

Full Time/Part Time:
Full Time

Schedule:

Saturdays Required.

Are you interested in a career where customers, colleagues, and community service are the cornerstones of your work? Would you like to work with a company that celebrates victories both big and small and welcomes ideas from all levels of our team? If so, join us here at Avanti Residential! Our moto is Sempre Avanti, meaning “Always Forward”/ “Always Welcome.” We are “people people” through our mission and core values.

We enhance our communities with our work, see all members of our team as leaders, and live La Bella Vita (The Beautiful Life). With endless opportunities for personal and professional growth, the sky’s the limit when advancing your career and being the best you can be. There is a place for you at Avanti Residential. Join us today!

In the early stages of our hiring process after an application is submitted, a pre-employment assessment called Wonderlic is sent to all qualified candidates. This 45-minute assessment is a required step in our selection process to help us better understand fit for the position by defining strengths, motivational fit and work style. Please note that candidates who receive the assessment must complete it to proceed to the next steps in the hiring process.

The Leasing Specialist is responsible for driving leasing activity by managing and leading engaging in-person tours, building relationships with prospective residents, and effectively selling the community and available apartments to encourage application submissions. In partnership with the Community Manager, onsite team and IS Team, the Leasing Specialist will help establish and implement leasing, occupancy, marketing, and resident retention goals and initiatives.

This role will monitor market conditions, execute marketing and outreach strategies, and identify opportunities to improve occupancy and prevent stale units. The Leasing Specialist will also support a positive move-in experience in partnership with the Application Admin, contribute to resident engagement and retention efforts, and help maintain the community’s curb appeal and overall presentation standards.

• Conduct professional, engaging tours for scheduled and walk-in prospects, build rapport, understand prospect needs, effectively showcase the community, and use strong sales techniques to drive applications.
• Own the leasing process from the initial tour through effective follow-up, converting prospects into residents by selling the apartment/community, and transitioning the prospect to the Application Admin.
• Develop and implement resident retention and engagement programs, including resident events, community activities, and special promotions, to enhance resident satisfaction and strengthen retention.
• Manage and maintain exemplary community website, social media campaigns, and outreach marketing efforts for the community to drive occupancy and increase visibility.
• Walk through the move-in ready apartments to ensure they meet standards prior to orientation.
• Coordinate and facilitate comprehensive move-in orientations for new residents, ensuring they are equipped with essential information about the property, amenities, and community policies to enhance their overall living experience from day one.
• Ensure “model” apartments and target apartments are ready for show; be aware of the “curb appeal” of the community.

• High School diploma or GED required.
• 2+ years of customer service experience preferred.
• 1+ years of sales experience preferred.
• Ability to communicate effectively over writing, phone, and computer mediums.
• Use of technology…