Field Technician

JOIN Kansas Fiber Network:

Kansas Fiber Networks (KFN) is a network services provider owned by 27 independent rural telephone companies. Our fiber provides direct and diverse routes, lower latency, and is built using the latest fiber technology. Our clients include businesses, schools, banks, hospitals, wireless & wireline carriers, hyperscale, and other data-intensive entities requiring superior network quality with unmatched customer service.

Headquartered in Wichita with a satellite office in Overland Park, we are a dynamic and growth-focused company. KFN prides itself on hiring and retaining top industry talent by fostering a positive and productive work environment. If you are seeking a long-lasting career with growth and development opportunities, KFN is the place for you.

NOW HIRING A FIELD TECHNICIAN:

The Field Technician will respond to service orders and trouble tickets, supporting the installation, maintenance, repair, removal, or migration of telecom equipment and services. The Network Technician should be self-motivated, capable of making prudent decisions under pressure. Exceptional interpersonal skills, a collaborative approach, and a commitment to outstanding customer service are essential for this role.

• Competitive compensation
• Full-time position
• Health plans
• 401(k)
• Paid vacations and holidays
• Inclusive culture

• Perform and support the installation and maintenance of telecom equipment.
• Test, troubleshoot, repair, and decommission central office and customer-premise telecommunications equipment and services.
• Conduct equipment, service, and facility migrations and augmentations as needed.
• Perform routine testing and maintenance using various methods and equipment.
• Provide basic analysis of testing results to KFN team personnel and customers when required.
• Understand and interpret standard telecommunication wiring or fiber color codes, connector pin assignments, and central office installation methods.
• Interpret written requests and coordinate work with customers.
• Interface professionally with all internal departments.
• Maintain vehicle and work equipment per company policies.
• Provide inventory control and site auditing as required.
• Coordinate projects with internal departments and external utility companies.
• Perform fiber optic cable locates as required, and supervise outside plant splicers.

• An associate degree in a related field or five (5) years of telecommunications experience.
• Prior experience in electrical transmission cable/systems and fiber optic cabling.
• Experience with DC Power Plants, Battery Distribution Units, AC power plants, and rectifiers.
• A valid driver's license.