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Mortgage Operations Manager — Lead a 7–Member CX Team
Job in
Overland, St. Louis County, Missouri, USA
Listed on 2026-01-11
Listing for:
Insight Global
Full Time
position Listed on 2026-01-11
Job specializations:
-
Management
Operations Manager
Job Description & How to Apply Below
A staffing and consulting company is seeking an Operations Manager in Overland, Missouri. This role involves leading a team of Customer Experience Specialists to provide top-notch service in the mortgage fulfillment division. You will manage queue operations, analyze metrics for performance, and implement process enhancements. The ideal candidate has at least 3 years of call center management experience and a solid understanding of mortgage regulations.
This full-time position offers comprehensive benefits including medical and vision insurance, along with a 401(k).
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