Fitness Trainer

Job Overview

The Fitness Trainer will be responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.

• Recruit new and existing members to take classes.
• Log classes after each session.
• Actively assist members on walk‑arounds.
• Clean assigned section of equipment each shift.
• Check locker rooms every 15 minutes, at beginning and end of shift.
• Be a brand ambassador by leading a Judgment‑Free lifestyle.
• Uphold rules and policy in the facility.
• Conduct and run Planet Fitness PE@PF program, including creating and following the schedule.
• Consult with members regarding their fitness goals and instruct them on how to properly and safely use equipment.
• Create bi‑weekly updates consisting of a variety of exercises.
• Meet class requirements based on club size and member traffic.
• Assist in front desk related activities, including:
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign‑up.
  • Take prospective members on tours.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.

• Within two weeks of employment, fitness instructors must have one of the following certificates: ACE, NASM, ISSA, NCSF.
• Fitness instructors must be trained on tours, info calls, Datatrak, customer service expectations and have the mandatory Planet Fitness University courses completed.

• High school diploma / GED equivalent required.
• CPR certification required.
• Nationally credited training certification required.
• Must be 18 years or older.
• Must be punctual.
• Position may require overtime, weekends, evenings, and holidays. Must be flexible.
• Be a representative of the core values of PFMW at all times, upholding the beliefs of respect, passion, family, teamwork, fun, trust, and loyalty.
• A passion for fitness and health.
• Upbeat and positive attitude.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co‑workers, exceeding the member’s expectations.
• Strong listening with the ability to empathize and problem‑solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.

• Continual standing and walking during shifts.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift 75 pounds.
• Frequent climbing, balancing, kneeling, crouching, pulling, and grasping. Employee must never put themselves under any equipment.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Enhancing people’s lives with an affordable, high‑quality fitness experience requires a team of inspiring, motivated and fun‑loving go‑getters. We’re continuously seeking top talent to join us in cultivating the Judgment‑Free Zone® and shaping the future of our brand.

Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it.

Our customer service philosophy is that it’s not enough to simply meet member expectations; we want to exceed them and make them our Raving Fans.

Give it up for Brett, a Certified Trainer in Hampton Township, PA. Not only is he a motivating trainer, he’s an inspiration to never give up. After being diagnosed with MS, Brett kept working toward his goals and didn’t let the disease stop him. He says it best: “As I continue my job here at Planet Fitness, I cannot wait to see what new people I get to train, the lives I get to change, and show everyone that no matter what, don’t ever quit on yourself.