Customer Service Representative

Benefits:

• Paid Holidays
• Commission and Bonus Eligible
• Company parties
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Training & development

Join R & B Insurance as a Customer Service Representative and become a vital part of our dedicated team in Owasso, OK. This role offers an exciting opportunity to provide exceptional service to our valued clients while working in a supportive and dynamic environment.

• Respond promptly to customer inquiries via phone, email, and text.
• Assist clients with policy information and claims processing.
• Provide accurate quotes and information on insurance products.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to enhance customer satisfaction.
• Identify and elevate issues to management as needed.
• Stay updated on industry trends and product knowledge.
• Ensure compliance with company policies and regulations.

• High school diploma or equivalent; additional education is a plus.
• Previous experience in customer service, preferably in insurance.
• Strong communication and interpersonal skills.
• Ability to multitask and manage time effectively.
• Proficiency in Microsoft Office and customer management software.
• Detail-oriented with strong problem-solving abilities.
• Positive attitude and a passion for helping others.
• Insurance license is a plus but not required; we will provide training.

R & B Insurance Solutions has been serving the community of Owasso, OK, for several years, providing personalized insurance solutions that our clients trust. Our commitment to exceptional service and a friendly work environment makes us a favorite among customers and employees alike.