IT Client Technology Analyst

Thackerville, OK | Information Technology | Full Time

Posted 0 weeks ago | Apply before November 5, 2026

We are currently looking for aFull Time IT Client Technology Analyst Ito join our IT Client Services Unit 4 team located at the Win Star IT Data Center working 4:00pm-12:30am - Tues, Wed, Thurs, Friday, Sat

Provides on-site and remote support for client hardware and software technology products and solutions to meet the technical and business outcomes.

• Provides advice on designs for application solutions, including design reviews, planning, development and resolving technical issues
• Plans, designs, develops, tests, implements and maintains desktop applications and/or multi-user databases that facilitate the timely, efficient and accurate collection, analysis and management of key clinical data in support of process improvement activities, internal/external reporting requirements and emerging healthcare-related initiatives
• Collaborates with technical teams to ensure proactive support
• Configures, supports, and maintains client systems and Web-based applications
• Work with service desk, Lan/Wan, Systems Administration, Applications Support, and other IT groups to streamline user-facing Client Services
• Participates in testing and evaluation of new hardware, software packages, product releases and implementation prototypes as required
• Serves as point-person for all issues involving the technical aspects of the assigned programs or tools and executes timely resolutions
• Supports multiple Agile Scrum and/or waterfall projects with planning, scoping and creation of technical solutions for the new product capabilities
• Identifies, implements, completes integrated testing, and communicates requested changes to the Epic system
• Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency
• Completes all training and development requirements and participates in continuing education opportunities
• Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
• Maintains a clean, organized work area and ensures a safe environment
• Maintains and promotes professionalism
• Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
• Adheres to Chickasaw Nation dress code standards
• Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area
• Performs all other duties as assigned

Essential:

• Able to follow instructions, both written and oral
• Able to adhere to all scheduling and attendance requirements
• Must be detail-oriented
• Must be self-motivated
• Ability to work independently
• Honesty, truthfulness, reliability, accountability
• Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
• Strong knowledge of enterprise grade IT platforms
• Experience using a common IT Framework
• Define problems, collect data and establish facts
• Identify, analyze and repair routine problems
• Establishes professional working relationships as appropriate
• Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management

Essential:

• Skilled in formal and informal assessment protocols
• Skilled in Agile and Waterfall software practices
• Skilled in HL7 FHIR
• Skilled in programming
• Ability to evaluate, architect, and implement op standards
• Expertise in ITIL environment

Nonessential:

• 2 years directly related experience

Essential:

• High School, GED or Equivalent

Nonesse…