Golf Shop Assistant

Company Description The Patriot Golf Club, opened in 2010, is a private retreat for local and national members who are passionate about golf and value its history and traditions. The club offers a family-oriented environment with social activities, unique member events, and world-class golf, supported by lodging, pool, dining, and other amenities. Located in a distinctive setting, The Patriot emphasizes a deep sense of patriotism and serves as a tranquil refuge from daily life.

The club’s mission is to promote reflection on what matters most, highlighted by the daily 1300 Hours observance, when activities pause to honor those who have sacrificed in service.

Role Description The Golf Shop Assistant is a full-time, on-site role based in Owasso, OK. This position supports daily golf shop operations, including welcoming members and guests, answering questions, and providing exceptional customer service. Responsibilities include managing tee time reservations, checking in golfers, handling retail sales transactions, and maintaining an organized, well-stocked shop. The Golf Shop Assistant assists with golf equipment and merchandise displays, coordinates with golf staff on tournaments and events, and helps ensure a smooth experience on and around the course.

The role also involves clear communication with members and colleagues, basic administrative tasks, and adherence to club policies and standards of professionalism.

Qualifications

• Strong customer service and communication skills, including the ability to interact professionally with members, guests, and team members.
• Knowledge of golf, including basic rules, etiquette, and familiarity with golf equipment and shop merchandise.
• Ability to support outdoor tasks related to the golf experience; basic understanding of golf course operations and irrigation is a plus.
• Comfort with point-of-sale systems, booking software, and handling cash or card transactions accurately.
• Strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.
• Reliability and flexibility to work varying shifts, including weekends and holidays, as required by club operations.
• Prior experience in a golf shop, retail, hospitality, or club environment is preferred but not required.
• High school diploma or equivalent; additional training or certifications in golf operations or hospitality are beneficial.