Retail Sales Associate

Posted 2 days ago | Apply before December 3, 2026

Assists in all stores operational tasks such as inventory, cash protection and loss prevention, overhead and supply costs.

• Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency
• Completes all training and development requirements and participates in continuing education opportunities
• Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
• Maintains a clean, organized work area and ensures a safe environment
• Maintains and promotes professionalism
• Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
• Adheres to Chickasaw Nation dress code standards
• Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area
• Explains various aspects of programs, promotions, benefits, rewards and or requirements to internal and external customers, citizens, etc.
• Picks up and signs for cash bank to be used on assigned shift
• Maintains purchase log of sales conducted on assigned shift to be given to Gift Shop Manager for inventory purposes
• Audits and reconciles credit card receipts, cash received, and balance cash drawer on assigned shift, and complete cash report for all cash denomination and credit card receipts
• Promotes products to increase guest satisfaction and store sales
• Handles routine customer complaints and incidents, exhibiting the appropriate discretion to identify situations that require the attention of supervisory personnel
• Assists and guides customers with purchase selection
• Engages potential customers and guides with selection and purchase decisions
• May order catolog items if not in stock
• Promotes products to increase guest satisfaction and store sales
• Operates point-of-sale terminal to tally customer purchases and ensure accurate payment is received
• Operates point-of-sale terminal to tally customer purchases and ensure accurate payment is received
• Provides accurate change for cash purchases
• Processes discounts, refunds, exchanges, coupons accurately
• Balances register/terminal and completes reports for receipts, cash balance
• May perform minor trouble shooting of POS
• Maintains accurate cash count and assume responsibility for any shortages at end of shift
• May be responsible to confirm POS pricing updates
• Performs all other duties as assigned

• Able to follow instructions, both written and oral
• Able to adhere to all scheduling and attendance requirements
• Honesty, truthfulness, reliability, accountability
• Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
• Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management

• Count large amounts of cash by hand / with cash counting machines
• Operate point-of-sale terminal

• No prior experience required

• High School, GED or Equivalent

• Pass gaming background check
• Gaming license or permit as required by assigned position

• May work where cigarette smoking occurs
• Customer service
• Fast-paced environment
• Retail store
• Team-oriented
• Point-of-sale equipment
• Intent to sell, increase sales, excellent service
• Pass pre-employment drug test
• Sometimes bend, kneel, stoop, push, reach
• Hand-eye coordination, reach and grasp
• Frequently lift and or carry up to 25 lbs
• Standing up to 100% of shift
• May work day shift
• May work evening shift
• Must be flexible with work schedule
• May work holidays
• May…