Director, Manufacturing Support Services
Listed on 2026-10-10
-
Manufacturing / Production
Operations Management, Regulatory Compliance Specialist, Quality Engineering
- Location 2355 Lemond Road,Owatonna, MN, 55060,United States
- Base Pay $ - $ / Year
- Employee Type Full-time, Exempt
Director of Manufacturing Support Services
Department:
Operations
Reports To:
Chief Operating Officer Direct Reports/Functional Leadership:
Safety & Training, Supply Chain , Quality Assurance & Continuous Improvement
Rise Modular, LLC is a full volumetric modular manufacturing company dedicated to serving the multi-family apartments, hospitality, student house, and affordable housing sectors. We are a progressive, innovative, and collaborative organization with a team-focused and fast-paced environment. We welcome team members who are interested in working for an organization that is changing the way buildings are constructed .
Position Summary
The Director o f Manufa cturing Support Services is a key operations leadership role responsible for b uilding the systems, standards, and support fu nctions required to drive consistent manufacturing performance at Rise Modular. This p ositi on leads Safety & Training, Supply Chain, Quality Assurance, Continuous Improvement , and SOP integration bringing these functions together under a common operating framework focused on safety, quality, productivity, cost, and continuous improvement.
Working closely with Manufacturing, Design Integration, and Factory Support, the Director translates operational data into action, identifies root causes of performance gaps, establishes scalable processes, and ensures Rise standards are consistently integrated throughout the manufacturing and supply chain lifecycle.
This role requires a hands-on leader who can move comfortably between the factory floor, operational data, process development, and strategic leadership.
Key Responsibilities
Safety & Workforce Training
Provide leadership for factory safety and workforce training programs.
Establish processes for injury and incident tracking, trend analysis, corrective action, and prevention.
Lead development and maintenance of manufacturing SOPs, work instructions, and standardized training.
Ensure training programs support employee proficiency , safety, quality, and operational performance.
Partner with manufacturing leaders to identify skill gaps and develop appropriate training interventions.
Oversee environmental controls and other operational safety/compliance processes within the function.
Lead Supply Chain strategy and execution supporting factory production requirements.
Oversee procurement, inventory control, material availability, vendor performance, and material budget tracking.
Develop supplier performance standards and processes for addressing quality, delivery, cost, and compliance issues.
Partner with Manufacturing to improve material flow and minimize production disruptions caused by material shortages or availability.
Identify opportunities to improve inventory accuracy, purchasing practices, vendor relationships, and material cost management.
Ensure Rise standards and quality expectations are incorporated into supplier and purchasing processes.
Quality Assurance
Provide leadership and strategic direction for Rise Modular's Quality Assurance program.
Establish and maintain quality standards, inspection processes, documentation, and corrective-action systems.
Oversee non-conformance identification, tracking, root-cause analysis, corrective action, and prevention.
Ensure compliance with applicable state requirements and maintain required factory certifications.
Partner with Manufacturing and Design Integration to address recurring quality issues and improve build quality upstream.
Integrate Rise quality standards throughout manufacturing and supply-chain processes.
Continuous Improvement & Cross-Functional Leadership
Lead structured problem-solving and continuous improvement across operational functions.
Facilitate root-cause analysis of recurring production, quality, material, safety, and process issues.
Coordinate across Manufacturing, Design Integration, Factory Support, and other functions to eliminate barriers to factory performance.
Develop systems for tracking improvement initiatives, ownership, deadlines, and results.
Promote a culture of standard work, accountability, problem solving, and data-driven decision-making.
Ensure lessons learned and process improvements are incorporated into future production.
Operational Excellence & Performance Management
Lead the operational excellence strategy across manufacturing support functions, including QA, Supply Chain, Safety & Training, and SOP…
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