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Relationship Management Associate

Job in Owen Sound, Ontario, N4K, Canada
Listing for: FCC / FAC
Full Time position
Listed on 2026-10-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Office Administrator/ Coordinator, Retail Associate/ Customer Service, Bilingual
  • Business
    Office Administrator/ Coordinator
Job Description & How to Apply Below
Term Duration (in Months)
Salary Range (plus eligible to receive a performance based incentive, applicable to position) :

Closing Date (MM/DD/YYYY)
09/08/2026

Worker Type
Permanent

Language(s) Required
English

Term Duration (in Months)
Salary Range (plus eligible to receive a performance based incentive, applicable to position) :

Why FCC?
At FCC, we’re proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation, we provide financing, knowledge resources and business management software to over 103,000 customers nationwide.

Competitive total rewards packages: market-aligned and performance-based salary and incentive programs, flexible and comprehensive group benefit and savings plans, and well-being support through benefits and wellness programs

Purpose-driven work:
We build strong relationships, share knowledge and support the people who feed the world

Growth:
Learning and development opportunities to help you thrive

Hybrid work options

How You’ll Make An Impact
As a Relationship Management Associate, you’ll support the lending process by building strong customer relationships and delivering fast, accurate administrative expertise that strengthens decisions and elevates the customer experience.

If you’re passionate about agriculture and energized by creating great experiences for customers and colleagues, this role is a great match.

What You’ll Do

Proactively build and maintain relationships with customers, helping identify needs and opportunities

Work closely with Relationship Managers to identify customer needs and proactively reach out to customers and prospects

Answer customer inquiries thoroughly and professionally, creating value and sales opportunities

Keep the office running seamlessly by delivering professional front desk support

Perform administrative tasks with speed and accuracy

Proactively coordinate office needs to resolve issues before they impact operations

Required Qualifications
What you’ll bring to the team

A diploma in business

A minimum of two years of related experience (or an equivalent combination of education and experience)

Proven ability to build and maintain business relationships, including engaging with customers, centres of influence or community partners

Strong attention to detail and ability to prioritize tasks

Passion for agriculture, with knowledge of farming operations or agribusiness environments

Preferred Qualifications

Customer service experience, ideally in a financial, law, agricultural or advisory setting

Bilingualism (English and French) is an asset

You belong here
At FCC, we’re committed to creating an inclusive, equitable and accessible workplace – one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we’re dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.

Indigenous Peoples

Members of visible minority groups

Persons with disabilities

Women

Accessibility and accommodations
To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at:
Tal An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.
Position Requirements
10+ Years work experience
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