Clinical Manager

Grey Bruce Hospice is seeking a compassionate, experienced, and forward-thinking Clinical Manager to provide clinical leadership and oversee the clinical operations of Chapman House. As the organization’s senior nursing leader, the Clinical Manager plays a pivotal role in ensuring safe, high-quality care while fostering a workplace culture grounded in respect, collaboration, accountability, and continuous improvement. This position bridges organizational leadership and front-line care, ensuring clinical excellence and alignment with Grey Bruce Hospice’s mission, values, and strategic priorities.

The ideal candidate is a confident healthcare leader who combines strong clinical expertise with effective management, communication, and problem-solving skills to inspire, support and lead a dedicated team of healthcare professionals in delivering exceptional, person-centered, end-of-life care to residents and their families.

• Provide clinical supervision, guidance, and support to staff in delivering care consistent with care plans, professional standards, legislation and Grey Bruce Hospice policies.
• Ensure appropriate staffing and volunteer coverage to support continuity of care.
• Manage clinical supplies, equipment, inventory, and departmental expenditures within approved budgets.
• Collaborate with physicians and community partners to coordinate services; support communication with residents, families, and substitute decision-makers regarding care preferences, concerns, and informed decision-making.
• Support appropriate processes related to Medical Assistance in Dying (MAiD) referrals.
• Lead recruitment, onboarding, training and credentialing.
• Foster a positive, respectful, and collaborative work environment that supports staff engagement, retention, and professional growth.
• Maintain effective communication and conflict resolution while building strong working relationships across clinical, administrative, and other care partners.
• Assess staff competencies, identify learning needs, and coordinate ongoing education, mandatory training, in-services and professional development.
• Ensure staff receive education on new and revised policies and procedures.
• Conduct staff performance evaluations; develop individual and team education plans.

• Develop, maintain and review clinical policies and procedures to reflect legislation, regulatory requirements, and evidence-informed best practices.
• Monitor clinical documentation and resident records through regular audits to ensure accuracy, completeness, timeliness, and compliance.
• Lead quality improvement initiatives, monitor clinical indicators, identify trends, and implement improvements in care delivery.
• Oversee infection prevention and control, medication safety, hand hygiene, fall prevention, and other risk mitigation activities.
• Ensure compliance with applicable occupational health and safety legislation, privacy requirements, professional standards, and organizational policies.

• Provide timely operational updates to organizational leadership and participate in on-call responsibilities as coordinated with leadership and Medical Director.
• Participate in relevant committees, working groups, educational events, and community initiatives that advance Grey Bruce Hospice's clinical/strategic priorities.
• Foster a positive, respectful, and collaborative work environment that supports staff engagement, accountability, retention, and professional excellence.
• Address workplace concerns constructively and build effective working relationships across clinical and non-clinical teams, including social work, spiritual care, physicians, staff,…