Wireless Sales Consultant

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Who we are
As the Working and Learning Company, we at Staples Canada are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions.

Job Description
Some Perks And Benefits

Associate discount

Health and Dental benefits

RRSP/DPSP

Performance bonuses

Learning & Development programs

And more…

We build an inclusive and diverse team
Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Some of What You Will Do
As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates. Passionate about wireless technology, you continuously grow your knowledge by committing to ongoing self-development and interact with the larger store team and other business units to share your expertise. Primarily a sales position, you help our consumers and business customers achieve their working & learning goals by sharing their knowledge, experiences, and enthusiasm on the latest wireless products, services, and trends.

Specifically, You Will

Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunities

Help customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value

Partner with the store team overall to create awareness of offers. Build enthusiasm for wireless and encourage referrals

Responsible for achieving personal sales goals

Maintain company merchandising standards, including current pricing

Support asset protection procedures and privacy standards

Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc)

Effectively resolves customer concerns and escalates to management when appropriate

Qualifications

3 months to 1 year of wireless sales or sales experience

Customer focus and service orientation

Demonstrates strong selling ability.

Demonstrates ability to coach others.

Capacity to communicate with clients effectively using a variety of mediums.

Ability to plan, organize and prioritize efficiently to effectively handle daily responsibilities and serve customers.

Technology savvy

Curious

Approachable

Passionate

Problem solver

Seniority level
Entry level

Employment type

Full-time

Job function
Sales and Business Development

Industries
Retail

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