Healthcare Navigator
Listed on 2026-01-17
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Healthcare
Community Health, Public Health
Position Overview
STATUS: Full-Time, Salary, Exempt
PROGRAM: Veteran Services
REPORTS TO: Senior Director of Veteran Services
Volunteers of America Mid-States (VOA) is a non‑profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low‑income seniors. We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education.
When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission‑driven professionals working to create positive change and build thriving communities. Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA! We offer a comprehensive benefits package to employees who meet eligibility requirements.
- Health and Wellness
- Employee Assistance Plans (EAP)
- Health and Wellness Program
- Medical Coverage
- Dental Coverage
- Vision Coverage
- Flexible Spending Account
- Health Spending Account
- Short Term Disability
- Met Life Legal Plans
- Financial Wellbeing
- Competitive Compensation Packages
- Life Insurance (company paid)
- 403b retirement plan with company fund matching
- Employee discounts
- Loan forgiveness options through federal programs (National Health Corp & Public Service Loan Forgiveness)
- All company paid benefits and paid time off effective day one
- Work Culture
- Commitment Committee
- Justice Committee
- Integrity Committee
- Compassion Committee
- Retention Committee
- Training & Development
- VOA LEAD Program - Leadership Development Program
- VOA University - Staff Development
- VOA Academy - Clinical Training and Development
The SSVF program assists Veterans who are homeless or at‑risk of homelessness end their housing crisis. The goal of the SSVF Healthcare Navigator is to provide services that assist veterans in ending their housing crisis, enhance their independent living skills by providing supportive services and education, connect them with community resources, and empower them to maintain long‑term housing stability and self‑sufficiency.
The position provides services that include connecting Veterans to VA health care benefits or community health care services where Veterans are not eligible for VA care, health education, interdisciplinary collaboration, and overall case management and care coordination. SSVF Healthcare Navigators work closely with the Veteran’s primary care provider and members of the Veteran’s assigned interdisciplinary treatment team. This position requires a Master of Social Work or a Master’s degree in a related field and less than five (5) years of work experience in the field;
a person with a Bachelor of Social Work or a related undergraduate degree with more than five (5) years related work experience; a person with nine (9) years of experience in the field and no degree; or a veteran with six (6) years of experience in the field.
We hire, fire, and promote based on our five core values of commitment, compassion, diversity, justice, and integrity. These values run through our entire culture so it’s important to us that you truly believe in these values too.
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