Named Account Executive, State Government

Named Account Executive, State Government

Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all.

As a Named Account Executive specializing in selling into State Government agencies, you will play a critical role in establishing and nurturing strong relationships with these organizations. Your primary goal will be to understand their unique requirements, demonstrate the value of Salesforce products, and assist them in achieving their mission-critical objectives. Join our dynamic team and help State and Local Government organizations leverage Salesforce solutions to enhance their operations and better serve their constituents.

• Cultivate and maintain enduring relationships with State Gov clients
• Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations.
• Provide regular progress updates to management regarding client accounts.
• Monitor and report on key performance metrics, including client retention and revenue growth.
• Maintain a high level of client satisfaction by consistently exceeding expectations.
• Work collaboratively with internal teams to devise solutions for complex challenges.
• Address and resolve client issues in a timely and efficient manner.
• Keep clients informed about new product features, updates, and enhancements relevant to their needs.
• Identify growth opportunities within existing accounts and work towards expanding Salesforce services.
• Collaborate closely with clients to formulate customized account strategies.
• Educate clients on how Salesforce can empower them to streamline operations and enhance service delivery.
• Stay informed about industry trends, government regulations, and competitive offerings.
• Develop an in-depth understanding of Salesforce products and solutions.
• Conduct regular meetings and check-ins to assess client satisfaction and identify areas for improvement.
• Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly.

• 7-10+ years of quota carrying software or technology sales and account management experience; focused on selling to State and Local Government agencies.
• Work well within a team of various partners within a matrixed environment (client directors, solution engineers, executives, etc.)
• Highly driven individual with a focus on execution, strong sense of urgency and a belief in our mission.
• A mix of business curiosity combined with a technical ability to truly address customer data challenges and earn trust
• Solution selling mentality: develop a plan and solution, articulate value, and navigate complexities of our customers to drive revenue
• Education:
  
  Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

• Not Applicable

• Full-time

• Sales and Business Development

• Software Development, IT Services and IT Consulting, and Technology, Information and Internet

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal.

Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other…