Manager, Client Administration

At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident.

We believe doing the right thing for our clients and our associates is good business. With a career at the firm, you can expect opportunities to create real impact at work and in your community. You’ll enjoy resources to support your career path, as well as compensation, benefits, and flexibility to enrich your life. Here, you’ll find a collaborative culture that respects and values differences and colleagues who share a spirit of generosity.

* Fosters a culture of strong accountability while ensuring the team consistently follows established operational and administrative processes.
* Analyzes trends and recommends process enhancements to improve team performance.
* Acts as an escalation point for complex problems that less experienced resources cannot solve.
* Provides input into decision-making processes.
* Communicates with clients and prospects to support their operational and administrative needs and ensure high client satisfaction.
* Partners alongside service teams, including relationship managers, to engage clients on proactive plan reviews, issue remediation and ongoing service.
* Tracks and reports on team deliverables.
* Coaches and guides assigned staff to improve the execution of security and business continuity activities and achievement of goals.
* Manages staff development and talent management processes.
* Coaches and counsel’ staff as well as determine staffing and compensation recommendations, and participates in hiring and termination decisions.
* Provides subject matter expertise and leadership support for business initiatives.
* Drives adoption and execution of business initiatives.
* Bachelor's degree or the equivalent combination of education and relevant experience AND
* 5+ years of total relevant work experience
* ASPPA Credentials such as QKA, QPA, etc. or certificates such as RPF or similar Foundational Retirement plan knowledge
* Account management experience
* Project management experience

Placement within the range provided above is based on the individual’s relevant experience and skills for the role.  Base salary is only one component of our total compensation package.  Employees may be eligible for a discretionary bonus, which is determined upon company and individual performance.

We value your goals and needs, at work and in life. As an associate, you’ll be supported with resources, benefits, and work-life balance so you can thrive in ways that matter to you.
Featured employee benefits to enrich your life:
Competitive compensation  Health and wellness benefits, including online therapy  Family care resources, including fertility and adoption benefits
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