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Service & Support Professional- Implementation

Job in Owings Mills, Baltimore County, Maryland, 21117, USA
Listing for: CompuGroup Medical
Full Time position
Listed on 2025-11-27
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
.Service & Support Professional
- Implementation page is loaded## Service & Support Professional
- Implementation locations:
Owings Mills:
Remote - United States of America time type:
Full time posted on:
Posted 3 Days Agojob requisition :
JR108165
** Create the future of e-health together with us by becoming a Service & Support Professional
- Implementation
** At Compu Group Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes.
** Your Contribution:
*** Responds to customer inquiries and performs problem evaluation, diagnosis and resolution in a professional and efficient manner.
* Provides complex application support and guidance to end users.
* Performs and coordinates project timelines with clients and third party vendors .
* Makes recommendations to different operational departments as potential solutions to problems or efficiencies.
* Assists with training.
** Your

Qualification:

*** Bachelor’s degree in Healthcare, Information Systems, Computer Science or related field or equivalent work experience.
* Advanced Windows knowledge, including XP, Vista, Windows 7 and Server grade operating systems.
* Minimum of 3 year of IT or medical experience required.
* Minimum 2 years of management/team lead experience required.
* Willingness to work onsite at our Ownings Mills, MD office, for a minimum of three days per week, with additional evening and weekend hours as needed, based on project deadlines or the severity of support issues.
** What you can expect from us:**
* ** Purpose**:
Become a part of a significant initiative. At the intersection of healthcare and digital innovation, we are shaping the future of e-health.
* ** Equal Opportunity

Employer:

** At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed.
* ** Career Opportunities**:
We are offering a variety of internal career opportunities and numerous long-term perspectives.
* ** Security**:
We offer a secure workplace in a crisis-proof market.
* ** All-round benefits package**:
Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance.
* ** Work environment**:
Modern workplaces, flexible working hours, hybrid work options and much more.
** We create the future of e-health.
** Join us in a cause that shapes the very future of hope and healing. At the powerful crossroads of healthcare and innovation, we are passionately building the next chapter of e-health—a revolution that saves lives, transforms care, and brings compassion into the digital age. Together, we can make a lasting difference.
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