Customer Service Advocate Properties

Become a Customer Service Advocate at Oxford Properties, enhancing guest experiences at Hillcrest Mall. Your dedication will shape the atmosphere and help connect visitors to essential services.

This seasonal Guest Experience Representative role involves actively engaging with shoppers, ensuring they receive guidance and support. With flexible shifts and operational hours from 10 AM to 8 PM and 11 AM to 7 PM, your schedule will accommodate both weekday and weekend availability, driving customer satisfaction.

Key Responsibilities:

• Deliver exceptional customer experiences each day

• Maintain thorough knowledge of centre services and promotions

• Provide directions and answers to guest inquiries

• Actively promote sales and manage promotional materials

• Collaborate with various departments to enhance guest experiences

Requirements:

• High School diploma, post-secondary education preferred

• Previous experience in customer service required

• Strong communication and conflict resolution skills

• Ability to thrive in a fast-paced environment

• Engage in physical tasks like standing and lifting

Shape memorable moments for shoppers and contribute to a vibrant community at Oxford Properties.