Area Supervisor

Area Supervisor (SBFM)

We are looking for an experienced Area Supervisor to join our team. As an Area Supervisor you will play an integral part in delivering and supporting the field-based elements of SBFM’s service provision.

Regular travel is required between sites within Oxford, Gloucester, and Worcester.

• Maintain high standards of service delivery and client satisfaction in line with agreed KPIs.
• Build and maintain strong client relationships at local level.
• Conduct regular audits and resolve issues to ensure cleaning standards and specifications are consistently achieved.
• Line manage, support, induct and train frontline operatives.
• Support mobilisation of new contracts through site visits, inductions, and training.
• Oversee and manage health & safety compliance across all sites.
• Conduct stock checks and follow agreed processes for ordering cleaning materials and equipment.
• Cover cleaning, utilising existing workforce where available and completing site cleaning where necessary.
• Support or cover other Area Supervisors’ areas when required.
• Ensure correct use of IT systems and keep accurate records of visits, activities, and communications.
• Collaborate effectively with Regional Operations Managers, Account Managers, and other colleagues.
• Respond promptly to ad‑hoc requests or escalations from Operations Directors or other management.
• Proactively identify and escalare concerns, risks, or improvement opportunities to senior management.

• Demonstrable experience in a similar role.
• Possess the IOSH Managing Safely qualification or be willing to complete the training within the first 3 months.
• Excellent communication skills.
• IT literate.
• Proactive approach, eye for detail, methodical and organized, able to work autonomously.
• Self‑motivated, confident, engaging, approachable with a “can‑do” flexible attitude.
• Excellent client focus and proven track record of service delivery in facilities management or contract cleaning.
• Team player who can motivate others.
• A full, clean driving licence and willingness to travel in the UK to all client sites as required.

• Company vehicle.
• 20 days holiday plus bank holiday.
• Pension scheme.
• Internal mentoring scheme.
• Regular company events.

• Be a good person – give people opportunities, embrace inherent goodness, open‑mind, integrity, respectful, considerate, kind, appreciative.
• Play as a team – community and communication, inclusive, grow, retain, execute, impact, one team.
• Think differently – growth mindset, improvement, innovation, ideas, disruptors, push boundaries.

It’s all about the ultimate goal. We exceed expectations and deliver results  challenge the norm and step out of our comfort zone, because at our core, we are passionate and love to win.

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Job function:
  Business Development and Sales
• Industry: Facilities Services