Director of Client Acquisition

A Director of Client Acquisition leads the acquisition strategy for a collections agency, balancing aggressive portfolio growth with strict regulatory compliance.

• Role Type:
  Full-Time / Leadership
• Reports To:
  
  President, Director of Operations
• Core Mission:
  Drive top-line revenue by acquiring new clients

• Business Development:
  Identify and secure new institutional contracts, debt portfolios, or B2B accounts from banks, lenders, healthcare systems, or commercial enterprises.
• Strategy & Quotas:
  Design and execute annual sales plans, revenue targets, and market penetration strategies tailored to debt collection.
• Cross-Functional Alignment:
  Partner closely with the Director of Operations to match operational capacity, realistic recovery rates, and compliance standards to new portfolios.
• Client Relationship Management:
  Build and maintain high-level relationships with clients.

• Education:
  
  Bachelor’s degree in Business Administration, Finance, Economics, or Marketing (MBA is a strong plus).
• Experience:
  
  7 to 10+ years within the debt collection sector.
• Industry Knowledge:
  Deep understanding of contingency collections, and financial services compliance.
• Technical
  
  Skills:
  
  Financial modeling, pipeline forecasting, and Microsoft Office.
• Soft Skills:
  
  Strong executive presence, high-stakes negotiation, strategic thinking, and cross-departmental coordination.