Regional Clinical Operations Manager

Job Details:

Job Location:

MS Southaven - Southaven, MS 38671, Mid South Pain Treatment Center | Cordova, TN-A Partner Care Affiliated Practice

Mid South Pain Treatment Center (MPTC), a Partner Care affiliated company, is seeking afull-time Advanced Practice Provider (Nurse Practitioner or Physician Assistant) to join our growing, well-established practice in Cordova, Tennessee.

Our practice is committed to delivering high-quality, patient-centered interventional pain management care. We focus on safety, education, and individualized treatment plans while providing minimally invasive alternatives that help patients reduce pain and improve their quality of life.

To provide comprehensive, minimally-invasive pain management solutions that empower patients to live fuller, more active lives. Our multidisciplinary team of board-certified physicians, advanced practice providers, nurses, and support staff work collaboratively to deliver effective, evidence-based care.

The Regional Clinical Operations Manager leads clinical and operational performance across multiple Partner Care sites within an assigned region and grows the regional market through B2B and referral-partner development. This role leads and develops the Clinical Operations Managers and site leaders in the region and holds every site to consistent clinical, quality, safety, and compliance standards. The Regional Clinical Operations Manager monitors quality, KPI, and financial performance for each site, reads and explains site and regional P&L results, balances staffing and resources across sites based on volume and need, and resolves or escalates cross-site operational issues.

This role is also accountable for building referral-partner relationships, developing new business opportunities, and bringing best-demonstrated practices from peer Partner Care markets into the region. This role may be responsible for additional tasks and duties as assigned based on practice needs.

• Manage day-to-day clinical and operational activities across multiple sites at the same time, ensuring consistent execution of regional operating standards, policies, and workflows.
• Conduct structured site visits at each site in the region; document findings, action items, and follow-up through completion.
• Balance staffing and resources across sites based on patient volume and site need, including cross-site coverage.
• Lead regional staffing and resource reviews with Clinical Operations Managers and Operations leadership.
• Resolve cross-site operational issues from identification through follow-up, and escalating to Operations leadership when needed.
• Partner with physicians and Clinical Operations Managers to improve patient flow, scheduling efficiency, and care delivery across the region.
• Standardize protocols, workflows, and training across sites, and identify and adopt best-demonstrated practices from peer Partner Care markets.
• Provide hands-on support at sites during staffing gaps or operational disruptions, as needed.

• Lead, coach, and develop the Clinical Operations Managers and site leaders in the region.
• Lead regional huddles and meetings with site leaders and local staff to communicate updates, initiatives, and focus areas.
• Give direct, timely feedback and address performance issues; partner with HR on hiring, corrective action, and separation decisions for site leadership.
• Conduct regular one-on-one check-ins with each direct report to track priorities, remove barriers, and support development.
• Support Clinical Operations Managers in recruiting, onboarding, and retaining clinic staff, and drive engagement and retention across sites.
• Build a bench of future leaders, including serving as a mentor…