Pharmacy Manager and PIC

Description

Primary Health Solutions is a community-focused pharmacy committed to delivering superior care and exceptional service. Our Mission is to meet people where they are and partner with them on their journey towards wellness. Our Vision is to be the destination for servant leaders to provide comprehensive and exceptional care. We live our values of Respect, Innovation, Stewardship, and Excellence in everything we do.

The Pharmacy Manager will be responsible for delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. In addition to leading and directing our Pharmacy Staff—comprised of staff Pharmacists and Pharmacy Technicians—you are accountable for the management, oversight and operation of all aspects within your pharmacy.

• Patient Safety – ensure safe and effective pharmacy services at the top of your team's and pharmacy’s license, including filling prescriptions, counseling patients on their medication, MTM services, and vaccine administration.
• Regulatory Requirements – ensure all board of pharmacy, DEA, HRSA, 340B, and other regulatory obligations are met and practiced routinely by all employees of the pharmacy.
• Customer Service – ensure our customers receive the very best service and work directly with patients and staff to resolve all complaints in a timely manner.
• Personnel Management – hire, schedule, coach, develop, train, motivate, and evaluate staff daily to run a safe and effective pharmacy.
• Inventory Management – responsible for the safety and security of all pharmacy inventory and supplies at all times, including temperature control, and for ordering, returning, and maintaining accurate inventory levels.
• Financial Profitability – responsible for hitting key performance metrics to secure financial goals set forth by the Director of Pharmacy.
• Engage – participate in PHS trainings and required provider meetings.
• Perform all other duties and tasks as assigned.

Active

• Customer Service – Committed to increasing customer satisfaction, sets proper customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met.
• Communication – Understands and communicates effectively with others using a variety of contexts and formats, including writing, speaking, reading, listening, and interpersonal skills.
• Dependability – Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements.
• Quality – Is attentive to detail and accuracy, is committed to excellence, looks for continuous improvements, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.
• Productivity – Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, and handles information flow.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

To perform this job successfully, an individual should have the ability to gain knowledge of current practice management system, electronic medical record, Microsoft Word, text paging, Internet, and Intranet.

• Active Pharmacy…