Mgr, Human Resources - Miami University, Oxford, Oh

MGR, HUMAN RESOURCES - MIAMI UNIVERSITY, OXFORD, OH

Let your passion for people be the driver of your success! Chartwells Higher Education is looking for an HR Manager at Miami University of Ohio located in Oxford, OH. This is an on‑site position at a prestigious university on a beautiful, state‑of‑the‑art campus. The HR Manager will utilize their HR knowledge to handle complex issues and administration for a high‑volume Food & Beverage account.

Main responsibilities include full‑cycle recruitment, employee training and development, employee relations, employee engagement, and educating teams on HR policies and procedures.

• Works with management teams to drive employee engagement in line with client goals.
• Facilitates corporate engagement surveys, action planning and year‑over‑year improvement.
• Ensures onboarding practices support associate performance and retention.
• Drives retention through strong employee relations practices.

• Recruits and onboard frontline hires using onboarding and payroll systems.
• Improves recruitment processes, including sourcing, screening, interviewing and pre‑employment procedures, ensuring compliance with the Compass National Recruiting Center (CNRC).
• Ensures background‑check protocols are followed and manages exceptions and escalations.

• Liaison with managers and the Human Resources Service Center (HRSC).
• Establishes best practices and drives consistency in employee relations issues, including terminations and retention strategies.
• Supports EEOC and lawsuit documentation and provides related training.
• Advises managers on employment policies and appropriate practices.
• Manages employee relations, including investigations, coaching and performance issues.

• Ensures all hiring and termination paperwork is filed in a secured environment.
• Assists locations with employee file maintenance to meet state and federal law compliance.
• Ensures I‑9, wage‑hour, safety, worker’s compensation, and leave‑of‑absence compliance.
• Serves as the leave‑of‑absence liaison between employees and the LOA department.

• Bachelor’s degree in Human Resources, Business Management, Hospitality Management, or related field.
• 5+ years of experience in HR management.
• Experience in Food & Beverage operations is a plus.
• Strong organizational and computer skills.

• Medical, Dental, Vision
• Life Insurance / AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Applications are accepted on an ongoing basis. Chartwells Higher Education maintains a drug‑free workplace.

Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

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