Inventory Print Support Assistant

Inventory Print Support Assistant (Fixed Term Contract)

Working as part of the Inventory & Manufacturing Centre of Excellence team, the Inventory Print Support Assistant role is critical for the monitoring and resolution of Print on Demand (POD) sales orders. This role also focusses on triaging internal POD related queries with additional tasks supporting the Stock Movements function which is responsible for the administration of warehouse movements and issue resolution within SAP.

Reporting to the Business Process Manager the incumbent will be responsible for monitoring, identifying and resolving discrepancies and issues with the automated POD process. They will then own the resolution of these issues with support from functional consultants, inventory, manufacturing and printers, escalating where necessary. The role will maintain and develop existing processes and provide analysis and data to support process improvements and business decisions/policies.

Duties of the role will include:

• Support the Inventory team with queries from the business related to POD orders, titles and conversions.
• Supporting the business-as-usual team in their daily functions and use of OUP’s automated ordering functions.
• Monitor and resolve S4 IDOCs related to OUP automated ordering.
• Supports steps to resolve production process inefficiencies and makes recommendations that result in a sustainable and cost-effective workflow.
• Ensure that all process and related documents are developed and maintained.
• Support the stock movements team with tasks (primarily purchase order resolution, inbound IDOC and stock wasting).

This is a 12-month fixed term contract, with the possibility of extension.

We operate a hybrid working policy that requires a minimum of 2 days per week in the Oxford office.

About You

To be successful in this role, you will ideally have/be:

• Capable of working independently and managing own workload.
• Meticulous attention to detail.
• Experience working cross functionally to resolve issues and improve processes.
• A working knowledge of SAP S4/HANA (desirable).
• Experience working in sectors including publishing, retail, consumer goods, manufacturing and pharmaceuticals (desirable).

We care about work/life balance here h this in mind we offer 25 days’ holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect to working patterns, dependent on role. We also have a great variety of active employee networks and societies.

We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts.

This role comes with the added benefit of a discretionary annual payment.

Please see our Rewards and Recognition page for more information.

We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.

Up to £28,000 dependent on skills and experience