Planner, Administrative​/Clerical, Office Administrator​/ Coordinator

Repairs Planner
Based in Thame
Office based
37.5 hours per week
13.69 per hour

The Planner will play a key role in coordinating, scheduling, and monitoring repair and maintenance works within the social housing service. The postholder will ensure efficient allocation of operatives, timely completion of jobs, and excellent communication with residents, contractors, and internal teams to deliver a high-quality customer experience.

• Plan, allocate, and schedule daily repairs, maintenance works, and inspections for operatives and contractors.

• Manage and prioritise work orders based on urgency, service level agreements (SLAs), and resource availability.

• Ensure jobs are assigned with the correct trade skills, materials, and appointment times

• Work closely with repairs supervisors, housing officers, and contractors to resolve job issues.

• Monitor operative workloads, performance, job completion rates, and productivity.

• Ensure all information is accurately recorded in the housing/repairs management system