Assessment Officer

Job Description

Assessment Support Assistant

12-Month Fixed Term Contract

Oxford (Hybrid Working)

£29,450 + Excellent Benefits

Membership Bespoke, the leading recruitment agency dedicated exclusively to membership organisations and associations, is delighted to be supporting our client, an established professional body, in their search for an exceptional Assessment Support Assistant.

This is a pivotal operational role supporting the delivery of high-volume professional assessments sat by thousands of learners each year. If you are highly organized, calm under pressure and motivated by accuracy, this role will place you at the centre of a mission‑critical process within a respected membership organisation.

Reporting into the Learning function, you will support the full assessment cycle, ensuring that all assessment data, documentation, and centre operations run smoothly and to exacting standards.

• Supporting 40+ exam centres with secure file platforms, imagery accuracy and dataset configuration.
• Managing multi-channel first-line support for exam centres and remote candidates on exam days (phone, Teams, email).
• Maintaining and prioritising high-volume inboxes, ensuring consistent, timely communication.