Planner, Administrative​/Clerical, Administrative Management

Job Title:

Planner (Social Housing)

Location:

Thame, Oxford

Contract:

Temp to Perm
Rate: £17 p/hr

We are currently recruiting on behalf of our client for an experienced  Planner.

This is a fantastic opportunity for a planner who has previously worked within social housing repairs, maintenance, or planned works and understands the fast-paced, reactive nature of this sector.

The Role

As Planner, you will be responsible for scheduling and coordinating repairs and maintenance works within occupied social housing properties. You will act as a key link between residents, operatives, supervisors, and clients to ensure appointments are efficiently managed and service levels are maintained.

Key Responsibilities

Scheduling reactive and planned maintenance works for operatives
Managing diaries to maximise productivity and meet SLAs
Coordinating emergency and urgent repairs
Liaising with residents to confirm and rearrange appointments
Monitoring job progress and updating systems in real time
Ensuring compliance with client KPIs and contractual targets
Handling high volumes of calls and planning requests
Supporting supervisors with resource allocation

Essential Requirements

Experience scheduling operatives in a fast-paced environment
Strong understanding of KPIs and service level agreements within social housing
Excellent communication skills, particularly when dealing with residents
Strong IT skills and experience using scheduling systems
Highly organised with the ability to prioritise urgent works
Available for a long-term temporary assignment

What's on Offer

Long-term opportunity with stability
Competitive hourly rate dependent on experience
Immediate start available
Supportive team environment