Welfare and Student Support Administrator

Overview

Merton College is seeking a highly organised, proactive and empathetic Welfare and Student Support Administrator to play a key role in supporting the wellbeing of our student community.

• Work closely with the Head of Welfare, Academic Registrar, Senior Tutor and Chaplain to help coordinate the work of the Welfare Team and support student wellbeing activities.
• Administer financial support schemes that help students thrive during their time at Merton.
• Handle sensitive information with tact and discretion; signpost students to the right support; service welfare-related committees; and maintain accurate records and systems.
• Organise wellbeing events, assist with safeguarding processes, and provide a first point of contact for enquiries about student financial support.

• Highly organised, accurate and able to manage multiple tasks.
• Comfortable working with confidential information.
• An excellent communicator, both in writing and in person.
• Empathetic, approachable and sensitive to the needs of students from diverse backgrounds.
• Confident using IT systems and willing to learn new applications.

• Membership of the OSPS pension scheme, free medical insurance (taxable benefit).
• 30 days annual leave (plus bank holidays).
• Free meals on duty, use of on-site gym and sports facilities.
• Cycle-to-work and electric vehicle schemes, and free car parking.

The duties and skills required, and how to apply are described in more detail in the Further Particulars. Please visit our website via the apply button.

Closing date for applications: 9.00am on Tuesday 17th March 2026.

Merton College is an Equal Opportunities Employer.