Assistant Property Manager

Assistant Property Manager - (Specialist Housing)

Location:

Oxford- OX3 7RH
Salary: £29,696 - £31,258 (based on experience) Contract Type:
Permanent

Hours:

Full‑time, 35 hours per week
-Monday to Friday Driving:
Full UK driving licence and own vehicle essential

Make a Real Impact in Specialist Housing. At A2

Dominion, we don’t just provide homes, we support communities. We’re looking for a motivated and customer‑focused Assistant Property Manager to join our Specialist Housing team, supporting the management of high‑quality accommodation for students and key workers and acting as a single point of contact for residents where required.

If you thrive in a fast‑paced environment, enjoy building strong relationships, and want to make a difference to residents’ lives, this role offers a fantastic opportunity to grow your career in property and housing management.

• Supporting the allocation process, preparing tenancy paperwork, processing move‑ins and move‑outs, and ensuring properties are ready to let.
• Providing daily reception cover: greeting visitors, managing calls, booking appointments, and offering general admin support.
• Acting as a key point of contact for residents, partner organisations, and contractors.
• Issuing letters, notices, invoices and handling a variety of customer enquiries.
• Assisting Property Managers with low‑level arrears management to maximise income.
• Reporting and monitoring repairs, escalating issues where needed.
• Helping to monitor contractor performance and arranging inspection/testing visits.
• Supporting regular estate and property inspections and ensuring records are accurately maintained.
• Assisting in the monitoring of budgets, stock usage, and service charge information.
• Promoting good housekeeping and fire safety practices within our accommodation.
• Maintaining high‑quality documentation and compliance with organisational standards.
• Building strong working relationships internally and externally.
• Attending meetings and forums as a representative of A2
  
  Dominion (with support).
• Producing reports and contributing to tenancy and performance objectives.

• GCSEs (A*–C or equivalent) in Maths and English.
• Experience in housing or property management environments.
• Strong IT skills, including Outlook, Word and Excel.
• Experience delivering excellent customer service in a front‑facing role.
• You’ll be enthusiastic, organised, and confident working with customers.
• Ability to problem‑solve and support the needs of a diverse customer base, including vulnerable residents.
• A full clean UK driving licence and access to a car

A2

Dominion is more than a housing provider. We are a not‑for‑profit organisation with a clear social purpose: creating homes and communities people love to live in. With over 38,000 homes across London and Southern England, we reinvest our profits into building more affordable homes and delivering services that make a genuine difference. As part of the G15 group, we are proud to contribute to tackling the housing crisis and supporting thriving communities.

As an A2

Dominion employee, you’ll enjoy a meaningful role with the flexibility, support, and benefits you need to thrive. For this role, our offer includes:

• 25 days’ holiday (plus Bank Holidays), rising to 28 days after 3 years’ service
• Up to 8% contributory pension
• A generous annual wellbeing allowance of up to £300 for health and lifestyle benefits for you and your family
• Access to flexible benefits, salary exchange options, and a wide range of staff discounts

We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. We offer an inclusive and accessible recruitment process and guarantee an interview for disabled applicants who meet the minimum criteria.

To request adjustments at any stage, contact our Resourcing Team at .

At A2

Dominion, everyone belongs. Join us and help shape safer, stronger communities.

This vacancy is being managed by Becci Zapala –