Lettings Assistant

Role Overview

We are looking for a motivated and efficient Lettings Assistant to support the Summertown Lettings Team. This is a predominantly office‑based role and you will be expected to use email, answer telephone calls and deal with walk‑in enquiries in an efficient and timely manner. You may be required to work independently in the office, so the ability to manage tasks confidently while lone working is essential.

You will also be required to assist with viewings so a driving licence and access to a vehicle is essential.

0 hour contract and you will be expected to provide support on an ad‑hoc basis in line with business needs. This could be throughout the week (9am‑6pm), or on weekends (9am‑4pm).

• Meet and greet clients in the office
• General office administration including updating window displays, brochure mail outs and ensuring the key register is kept up to date
• Registering applicants onto the database (Reapit) – training will be given
• Arranging and assisting with pitch and viewing appointments
• Experience in a previous role would be preferred but not essential

• Be an excellent communicator
• Have fantastic attention to detail
• Be confident, proactive and have good initiative
• Take pride in your work and enjoy delivering first‑class customer service
• Have a comprehensive knowledge of Summertown and the surrounding areas
• Enjoy dealing with people