Ward Administrator

Location: Headington

Job Title:

Ward Administrator

Location:

John Radcliffe Hospital, Main Building, Headley Way, Headington, Oxford OX3 9DU

Hours:

37.5 hours, Flexibility required across 7 days – Shift will be a combination of 8am – 4pm / 7.30am – 3.30pm / 10.00am – 6.00pm

Trust

Location:

Oxford University Hospitals NHS Foundation Trust

Role type:
Temporary for 3 months with possibility of extension

Reference: 89338

Role details:

The purpose of this role is to Support the ward clinical staff by undertaking administrative tasks relating to staff development & training, communication & operational processes to ensure that a welcoming and professional greeting service is provided to patients and visitors; to ensure the smooth running of the admission and discharge process for patients on

the ward and to ensure accurate and timely completion of unit databases

Duties to include but not limited to:

* Act as a first point of contact in person or on the telephone for patients, relatives and visiting staff, welcoming them to the ward and dealing with any queries, including those relating to admission, discharge, visiting times, claiming expenses, accommodation, insurance and parking.

* Assist patients who may wish to claim expenses.

* Booking transport for patients and completing discharge summaries

* Liaise with patients/relatives to issue patient sickness certificates and relative parking permit forms referring any queries regarding these to the ward manager or unit coordinator.

* Answering telephone calls from General Practitioners regarding referrals to the Day Hospital. Involving the input, checking, updating and amendment of personal patient data on EPR.

* Scanning patients medical reports. Ensuring that all medical notes are scanned in timely manner.

* Monitoring message pool within EPR for referrals, ensuring appointment are made under correct speciality and under correct consultant.

* Ensuring the referral letter is available prior to the appointment.

* Record and maintain information on the patient administration system (Cerner Millennium), ensuring that all recorded data is in adherence with the Data Protection Act.

This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience.

You’ll learn the following whilst working at the trust:

 1. An in depth understanding of the roles and responsibilities involved in working within the NHS

 2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

 3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You’ll have the following skills/experience:

* Excellent communication skills, able to demonstrate examples of having dealt with challenge

* Previous experience working in a healthcare setting.

* Good level of IT literacy: able to use Microsoft packages confidently.

* Good organisational skills and attention to detail.

As a member of NHS Professionals, you have fantastic benefits:

* Competitive pay rates- work this week, get paid next week

* Essential support when you need it- 24/7 365 days- call us anytime

* Multi locational- work across neighbouring Trusts

* Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone

* Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements

* Training and development opportunities
- Keep up with the essentials and more

* Build holiday allowance for every shift you work- your work life balance is important to us

* Stakeholder pension scheme available- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age,…