Complex Outpatient Antibiotic Therapy Administrator

Complex Outpatient Antibiotic Therapy Administrator

The closing date is 6 July 2026.

The service provides long-term oral antibiotic management when frequent monitoring and reviews are needed. By collaborating with medical and surgical teams we aim to provide the safest and most patient specific treatment options for any infection. The COPAT team is part of the Outpatient Parenteral Antibiotic Therapy (OPAT) service which provides intravenous antibiotics for patients who do not require staying at the hospital.

Please note that we do not provide a sponsored visa for this post.

The purpose of this role is to provide an efficient and high standard of clerical service to the COPAT service; to ensure a welcoming and professional greeting service is provided to patients and visitors; to ensure the smooth running of the admission and discharge process for patients to the service and to ensure accurate and timely completion of databases.

• Act as first point of contact for patients, relatives, carers and staff, providing a courteous and helpful welcome to the ward and responding to enquiries sensitively and professionally.
• Collect personal and confidential information at admission and ensure correct consultant allocation, recording all admissions, attendances, transfers and discharges promptly and accurately on the patient administration system.
• Ensure all processes comply with the Data Protection Act and Trust procedures regarding patient records.
• Monitor completion of discharge letters and report weekly to the lead nurse where letters are outstanding beyond 24 hours.
• Assist clinical staff with coordinating patient discharges, including liaison with transport providers and arranging TTOs.
• Book, request and track medical records in line with Trust protocols; maintain an organised and up-to-date filing system; liaise with other hospitals or departments to obtain or return records; scan and file reports; forward discharge summaries for out-of-area patients.
• Print daily lists, maintain ward diaries, update noticeboards; carry out general administrative duties including filing, photocopying, post management and ordering stationery.
• Book investigations, transport and follow-up appointments, ensuring details are communicated to patients and staff; distribute and redirect ward mail; issue car parking forms.
• Work closely with the shift coordinator and nursing team to support effective patient flow; provide clerical support in arranging discharges and coordinating patient movement; participate in ward audits or surveys; offer cover for other ward clerks during leave or absence to ensure continuity of service.
• Perform other duties appropriate to the role as directed by the Ward Manager; support induction, training and support of new team members; maintain and develop knowledge and skills; attend mandatory and in‑house training; demonstrate commitment to Trust values.

• GCSE English or equivalent.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A submission for Disclosure to the Disclosure and Barring Service (formerly CRB) will be required to check for any previous convictions.

Oxford University Hospitals NHS Foundation Trust

Salary: £25,760 to £27,476 a year (Pro Rata)