Administrator, Healthcare Administration, Administrative​/Clerical

Location: Headington

Job Title:

Administrator

Location:

East Oxford Health Centre, Manzil Way, Oxford, OX4 1GE

Hours:

15 – 22.5 hour per week – manager will accept 2/3 days per week

Trust

Location:

Oxford Health NHS Foundation Trust

Role type:
Temporary for 4 months with possibility of extension

Reference: 89773

Role details:

The Community Nutrition and Dietetic Department is a county-wide service providing care in patients’ homes and other primary care venues. The department includes dietitians, dietetic assistants, and administrative staff. This post is to be based in the Community Dietetic Department at East Oxford Health Centre and other Oxford Health sites as required

Duties to include but not limited to:

* Provide administrative support to the dietitians within the Community Nutrition and Dietetic Department including general administrative tasks, IT support and to act as the shared focal point for communications within the department.

* Support dietitians in delivering the dietetic service by undertaking related administration predominantly the electronic patient record (EPR) system, Outlook, and Excel

* Form part of the administration team in completing general office tasks. This will include answering and dealing with telephone calls and messages, preparation of written support material, photocopying, e-mail communications, booking appointments and general department wide administration.

* Act as a first point of contact for patients/staff/visitors dealing with daily queries/referrals, forwarding details to relevant staff and ensuring urgent messages are prioritised. This includes responding in a confidential and sensitive way and actioning accordingly.

* Responsible for the booking of outpatient clinics with relevant communication to referees and dietitians including DNA’s and inappropriate referrals.

* Assist the Dietitians with administration in relation to the patient caseloads including typing of letters, sending GP letters via the Docman service and taking phone calls/messages/contacting patients.

* Assist with the ordering of plastic or ancillary products for tube fed patients in the community, and updating patient records using a web-based ordering system

* Organise room bookings, education sessions and away days as appropriate.

This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience.

You’ll learn the following whilst working at the trust:

 1. An in depth understanding of the roles and responsibilities involved in working within the NHS

 2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

 3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You’ll have the following skills/experience:

* Competent with Microsoft office programmes, particularly Excel

* Excellent IT skills

* NHS experience (desirable)

* Email inbox management skills

* Excellent attention to detail and accuracy

As a member of NHS Professionals, you have fantastic benefits:

* Competitive pay rates- work this week, get paid next week

* Essential support when you need it- 24/7 365 days- call us anytime

* Multi locational- work across neighbouring Trusts

* Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone

* Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements

* Training and development opportunities
- Keep up with the essentials and more

* Build holiday allowance for every shift you work- your work life balance is important to us

* Stakeholder pension scheme available- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not…