Receptionist​/Administrator

Murray House is looking for a full time receptionist/administrator who can prioritise work load and has plenty of initiative. Murray House is a new outpatients Health Hub based in North Oxford at Jordan Hill Business Park. There are a range of clinical services based in the building, including specialist dentistry, podiatry and 0-19 Children's Services. The receptionist/administrator will be supporting these services and operations related to the building.

This is a full time role working 37.5 hours per week. The service must cover the hours of 08:00-18:00 each day. Shifts are patterned to cover these hours.

• To present a welcoming and inviting first point of contact for the service, whether this is by providing a prompt response to queries, managing a phone call or managing the referral within the guidelines of the team.
• Provide a high standard of general office duties to include responding to emails and phone enquiries, answering the telephone, taking and recording messages accurately responding to queries appropriately, filing, photocopying, scanning, following Trust procedures and protocols.
• Managing the booking instructions given from the clinician following the appointment, ensuring it is booked in line with priorities outlined by the service.
• Manage the incoming mail (electronic and post), date stamp and manage in line with service guidelines.
• To fully understand all areas of the services, raising any questions to the Lead Administrator. Attending ongoing training to ensure a quality service is provided.

• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

• Good standard of general education to include 5 GCSE (or equivalent) including English and Mathematics

• Experience of using Microsoft Office, particularly Word, Basic Excel and Outlook
• Experience of communicating effectively at all levels with a variety of contacts
• Experience of using multi-functional devices e.g. scanning, faxing etc.

• Ability to work independently and as part of a team
• Good interpersonal skills, self‑motivated

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.