Safeguarding Administrator

Job Title:

Safeguarding Administrator

Location:

East Oxford Health Centre, Mazil Way, Oxford, OX4 1XD

Hours:

30 hours per week –Monday – Friday 9.00pm – 3.30pm

Trust

Location:

Oxford Health NHS Foundation Trust

Role type:
Temporary for 3 months with the potential for the role to be made permanent

Reference: 90079

Job Purpose

To provide comprehensive high-quality administrative and data management support to allow the safeguarding service to work efficiently. This is a demanding role requiring high levels of administrative skills, good communication skills and the ability to work as part of a team. The role will support the administrative and data management function of the safeguarding service to ensure that Oxford Health NHS Foundation Trust meets its statutory responsibilities to safeguard children and young people and complies with CQC Regulation 13 ‘Safeguarding service users from abuse and improper treatment.”

Duties to include but not limited to:

· Co-ordinate office activities and ensure there are effective administrative systems and procedures in place.

· Be responsible for prioritising workload, ensuring deadlines are met in agreement with service members.

· Ensure a friendly and welcoming point of contact to the service, giving prompt attention to requests, directing, enquiring and signposting as appropriate.

· Liaise and communicate with a range of health professionals and partner agencies.

· Manage incoming communications (emails, telephone calls, post, Teams messages), prioritising urgent safeguarding matters appropriately.

· Communicate complex or sensitive information appropriately and with discretion.

· To observe the highest degree of confidentiality at all times and to comply with trust policies when communicating or distributing information

· To manage, develop and maintain databases, spreadsheets and information systems to be able to produce quality reports and documentation to support the work of the service utilising appropriate programmes

· Provide administrative support within the Multi-Agency Safeguarding Hub (MASH)

· Undertake key MASH administrative tasks as required including:

· Supporting data collection and information sharing processes within MASH systems and processes while maintaining confidentiality and accuracy.

· Managing MASH communication channels (emails, calls, referrals)

· Updating and maintaining relevant systems and records

· Supporting meetings and coordination activities within the MASH environment

· To arrange meetings by scheduling appropriate meeting times, booking rooms, preparing agendas, produce minutes and action logs and ensure follow up actions are completed.

This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience.

You’ll learn the following whilst working at the trust:

1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You’ll have the following skills/experience:

· IT Qualifications/Microsoft Office (Excel, Teams, Outlook)

· Empathetic and understanding nature

· Efficient communicator who is comfortable handling distressing information

· Experience of using hospital patient and administration systems

· Ability to provide a calm, confident manner to distressed, angry and vulnerable people

As a member of NHS Professionals, you have fantastic benefits:

· Competitive pay rates- work this week, get paid next week

· Essential support when you need it- 24/7 365 days- call us anytime

· Multi locational- work across neighbouring Trusts

· Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone

· Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements

· Training and development opportunities
- Keep up with the essentials and more

· Build holiday allowance for every shift you work- your work life balance is important…