Administrator Posted - pro rata Band 3

Job overview

To provide efficient administrative support to the CYP0-19 Public Health Service for the children, young people and families, supporting the implementation of the Healthy Child Programme.

The post holder will be the main point of contact for the administration of appointments within the CYP 0-19 years service for parents/carers and young people of Oxfordshire.

The post holder will work within the team in our SPA(Single Point of Access).

To provide comprehensive timely administrative support to our Children and Young People Public Health Service, incorporating Health Visiting, School Health Nursing and Family Nurse Partnership.

Managing databases, using Microsoft platforms, Excel and updating information on Electronic Health Records.

Prioritise work accordingly, following the CYP 0-19 Public Health Service Standard Operating Procedures (SOPS).

Responding to the needs of service and the clients in a timely manner.

Perform general office duties, including responding to emails and phone enquiries appropriately following Trust procedures.

Be able to work independently, proactively and as part of a team.

Standard Operating Procedures.

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

Our values are: “Caring, safe and excellent”

We offer a wide range of benefits designed to support your career and wellbeing. These include:

• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

JOB PURPOSE

To provide efficient administrative support to the 0-19 CYP Public Health Service for the children, young people, and families, supporting the implementation of the 0-19 Healthy Child Programme (HCP)

Accurately inputting data and maintaining database information systems. This includes collating information from partner services and organisations. The post holder will be the main point of contact for the administration of appointments within the 0-19 CYP Public Health Service for parent/carers and young people, in Oxfordshire.

The Post Holder will work as part of the Single Point of access (SPA). When appropriate hold a Chat Health Licence to provide administrative support to the practitioners working on the platform.

DUTIES AND RESPONSIBILITIES

• To provide comprehensive, timely administrative support to the 0-19 CYP Public Health Service. Working within a Single Point of Access (SPA).
• Databases and Microsoft Office Responsible for accurately inputting, correcting, and closing patient information on their Electronic Health Records (EHR), using relevant clinical applications.
• Ensur…