Bereavement Administrator

Location: Headington

Job Title:

Bereavement Administrator

Location:

John Radcliffe Hospital, Headington, Oxford, OX3 9DU

Hours:

37.5 hours per week Monday - Friday flexible with 9am - 5pm / 8am – 4pm / 8.30am – 4.30pm

Trust:
Oxford University Hospitals NHS Foundation Trust

Role type:
Temporary for 3 months with possibility of extension

Reference: 91381

Role details

Support the Bereavement Services Manager in providing a high quality administrative service to support the bereavement service on behalf of the Trust. Carry out all necessary administrative tasks.

Duties & responsibilities

* Provide admin support to the Bereavement Services Manager and the Bereavement team

* Ensure that all new cases are entered on the Trusts Safeguard Bereavement database and case number allocated.

* Daily check with the mortuary to ensure that all deaths are captured in a timely way.

* Assist the bereavement officer in contacting the relevant doctors and request attendance to complete statutory paperwork.

* Handle and disseminate information received from other staff calling into the office.

* Handle all incoming calls from external and internal services and record any updates given onto the Safeguard Bereavement Services database

* To ensure that there are sufficient packs of information ready to be given to families of the bereaved

* Any other general duties that will assist the bereavement team in their delivery of supporting the bereaved families.

* Ensure that GP surgeries are emailed and advised of patient’s death – making sure that the information is entered onto the Trust Safeguard Bereavement database

* Photocopying documentation for use in the bereavement office

* Act as a resource to families, other healthcare professionals or organisations both within and outside of the Trust for the provision of bereavement related information and advice.

You’ll learn the following whilst working at the trust:

* An in depth understanding of the roles and responsibilities involved in working within the NHS

* Knowledge of the systems used, to effectively complete your role to the highest standard at all times

* A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You’ll have the following skills/experience:

* Experience of providing information to a variety of people who find themselves in stressful circumstances

* Experience of using hospital patient and administration systems

* Experience of working in a busy and demanding environment

* Ability to provide a calm, confident manner to distressed, angry and vulnerable people

* Excellent administration and communication skills

As a member of NHS Professionals, you have fantastic benefits:

* Competitive pay rates- work this week, get paid next week

* Essential support when you need it- 24/7 365 days- call us anytime

* Multi locational- work across neighbouring Trusts

* Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone

* Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements

* Training and development opportunities
- Keep up with the essentials and more

* Build holiday allowance for every shift you work- your work life balance is important to us

* Stakeholder pension scheme available- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all…