Receptionist​/Front of House Co-ordinator

Receptionist/Front of House Co-ordinator

Reporting to:
London Office Manager

Office size:
Approximately 120 employees

Salary: 30-35k

Role Type:
Permanent, Full time, 8:00-5:30

Location:

Oxford Street, Full time in the office

• Welcome clients and visitors to the office and promptly notify employees when their guests have arrived.
• Manage the main company telephone lines, directing calls to the relevant person or team and taking and forwarding accurate messages where required.
• Monitor the general enquiries inboxes across the company, ensuring enquiries are promptly forwarded to the appropriate person or team.
• Take ownership of all incoming and outgoing post, including sorting, distributing and arranging couriers and special deliveries.
• Receive parcels and deliveries and ensure they reach the correct recipient.
• Maintain a tidy, welcoming and professional reception and front-of-house area.
• Liaise with the building reception, security, facilities and management teams where required.
• Assist with visitor and employee access, including access cards where applicable.
• Provide support to the wider office admin team where required, including assisting with meeting set-up, office events and other general office-related tasks.
• Assist with new starters, office events, supplies and other day-to-day office requirements.
• Act as an approachable first point of contact for general office queries.

• Friendly, confident and professional with a welcoming manner.
• An excellent communicator with a strong telephone manner.
• Highly organised with good attention to detail.
• Proactive and comfortable taking ownership of tasks.
• Able to manage calls, emails, visitors and other requests efficiently.
• Confident dealing with clients, employees, suppliers and contractors.
• Comfortable using Microsoft Outlook, Teams and other Microsoft 365 applications.
• Discreet and professional when handling confidential calls, correspondence and visitors.

The Adecco Group UK & Ireland is an Equal Opportunities Employer.