DTU Administrator

• 1. Administrative support (DTU)
• 1. Use EPR to capture all patient activity on a daily basis within DTU; this includes being able to complete waiting lists, admissions/discharges, ward attenders and appointments.
• 2. Use other software systems, such as ARIA, to ensure input of data on to EPRis correct.
• 3. Have thorough knowledge of 18 weeks of referral to treatment in relation to patients and how this applies to patients being referred to oncology/haematology.
• 4. Answer the telephone and take messages from patients, relatives, doctors,allied health care professionals, etc., and deal with any queries as appropriate.
• 5. Receiving and storing Chemotherapy appropriately to ensure that wastage and further charges are not incurred
• 6. Helping patients with application of parking permits and validating parking
• 7. Using Microsoft Package daily
• 8. Ensuring that electronic patient records are current and scanning in any necessary paper documentation in advance of the patient's visit to DTU
• 9. Helping the clinical team ensure DTU is a clean and safe environment

• Be responsible for greeting all new patients, relatives, and visitors and direct them tothe appropriate member of staff/area while demonstrating excellent communication skills when dealing with patients, relatives, and members of the multidisciplinary team, utilising sensitivity, empathy, and the ability to manage conflict.
• Answer the telephone courteously and direct inquiries as appropriate.
• Liaise with other departments within the hospital to book any requested investigations.
• Assist with any transport queries as required, checking the system for the weekahead, and updating clinical staff of any patients arriving on hospital transport with additional requirements.
• Liaise daily with the ambulance team to coordinate thereturn trip when patients arrive and schedule this when the patient is ready to depart.
• Be responsible for updating EPR and ARIA.
• Assist with resolution for IT queries equipment or software (e.g. carts).
• As needed, offer coverage to staff the outpatient reception, working with the teamthere to ensure that all necessary tasks are carried out and finished on time.

Oxford University Hospitals NHS Foundation Trust

Oxford University Hospitals NHS Foundation Trust

Oxford University Hospitals NHS Foundation Trust