Administrator - Neighbourhood Team

Job summary

We are looking to recruit an Administrator, on a permanent basis, within our Neighbourhood Team at Bicester Head Office. Reporting into the Neighbourhood Team Service Manager.

This role is part time (20 hours), Monday to Friday, daytime and has a starting salary of 25,000 for the full time equivalent per annum.

Main duties of the jobRole Purpose The post-holder will be required to provide administrative support to various teams across the organisation. The post holder will be required to communicate professionally and courteously at all times with both internal and external colleagues.

About us PML is a successful not-for-profit, GP-led organisation providing various NHS community and primary care clinical services to patients across Oxfordshire and Northamptonshire. We have evolved as a NHS healthcare provider since 2004 and in the last few years have grown significantly, now employing around 300 staff with a turnover of circa 16m. PML holds GMS contracts, as well as being a GP Federation representing circa 50 GP practices covering approximately 650,000 patients.

We welcome applicants from a diverse range of backgrounds and circumstances and people with protected characteristics under the Equality Act 2010

Details Date posted
06 November 2026

Pay scheme

Other Salary
25,000 to 26,000 a year

Contract Permanent Working  pattern

Part-time

Reference numberEJob locations

Principal Medical Ltd3 Barberry Place Bicester Oxfordshire OX
26 3HA
United Kingdom Job description

Job responsibilities

Role Responsibilities Administration Duties:

Provide real time capacity information to referrers of all services using information provided by clinical teams

Work collaboratively with the wider support team

Work well under pressure and can prioritise tasks

Allocate jobs to the clinical teams to ensure the most appropriate use of resources based on patient need and geographical location

Maintain contemporaneous information on IT systems with appropriate systems for back up in the event of systems failure to ensure that there is no disruption to service delivery

Access GP clinical systems and other information systems where appropriate to enter read codes, update records on behalf of the teams where necessary

Take telephone messages and pass to the relevant person/team in a prompt, efficient manner

Liaise with Practice Managers and other staff as appropriate

Assist in the collation of data for reporting purposes

Ensure that all non-clinical equipment is fit for purpose and in full working order, and to purchase and manage consumables, ensuring adequate stocks of all necessary items

Ensure records, information systems and files are maintained accurately, to allow a clear audit trail

Work in accordance with legislation, and in line with company policies and procedures always

Carry out any other appropriate duties as required

Management

Allocate tasks in a timely manner, as organisational priorities change

Ensure that all public and professional enquiries are dealt with by the administrative team in an efficient, polite and confidential manner and/or passed onto the relevant member of staff for action

Governance

Assist in the collation of data for reporting purposes

Professional / Ethical Practice Acting in accordance with PML protocols and policies and the Law Maintaining confidentiality and communicating patient information in accordance with the Data Protection Act 1998

Working in a non-judgmental anti-discriminatory way, regarding the cultural and religious beliefs of individuals and groups

Always working within boundaries of competency and knowledge

Ensure safety of clinical team who may be lone working through monitoring and seeking clarification of signing on and off Personal Development Attending staff meetings, team meetings and in-service training as directed

Taking responsibility for his / her own learning and development

Participating in an annual appraisal to identify personal / professional development plan Taking an active part in learning opportunities and keeps their own personal learning and development portfolio

Taking opportunities to assist other health and social care disciplines

Understanding own position and job within the team Understanding where to go for support when needed

This job description seeks to outline the key duties and responsibilities of the post holder and is not a definitive document and does not form part of the main statement of terms and conditions.

This job will be reviewed periodically, and changes may be made in…