Hygiene Technologist & Sales Operational Support in Ce

Customer Training, Compliance Audits, Site chemical checks

• Conduct training sessions for hygiene best practices, chemical safety and proper product usage.
• Perform hygiene audits to ensure compliance with internal and regulatory standards.
• Provide feedback and recommendations to enhance client hygiene performance.
• Stay updated on industry regulations and assist clients in maintaining compliance.
• Recommend hygiene solutions tailored to compliance needs.
• Assist Key Account Managers in preparing quotes, proposals, and sales presentations, ensuring alignment with customer compliance needs and strategic sales objectives.
• Identify upselling opportunities based on audit insights and client requirements.
• Coordinate service visits and operational requests from customers

• Maintain comprehensive documentation of training sessions, audits, sales support activities, and customer feedback, consolidating all compliance and operational records in a unified system for streamlined reporting.
• Prepare compliance reports and provide actionable management insights.
• Customer CIC development and creation
• Assist in analysing sales trends and customer engagement data to refine strategies.

Education & Experience

• Bachelor’s degree or College level education in Business Administration, Environmental Health, Food Safety, Bio-chemisty or a related field (preferred but not mandatory).
• 1-2 years of experience in sales support, compliance, or customer service preferably in the hygiene sector (Preferred but not mandatory).

Technical & Industry Knowledge

• Familiarity with HACCP, Food safety, ISO 22000/14001, Audit standards (BRC,M&S, Tesco) and other hygiene compliance standards (preferred but not mandatory)
• Proficiency in Microsoft Office (Excel, PowerPoint, Word) for reports and presentations.
• Experience with CRM or online sales platforms

Skills & Attributes

• Customer-Focused:
  Strong communication and interpersonal skills.
• Problem-Solving:
  Ability to troubleshoot compliance, sales, and customer portal issues.
• Flexibility:
  Willingness to travel for client visits, audits, and training sessions with no guaranteed set working hours

• £30-£33k (Based on experience) plus a generous commission structure.
• Comprehensive benefits package including Pension Scheme, Mobile Phone, Company Car
• Ongoing training and professional development.
• Opportunity to work with an innovative portfolio of food industry solutions both in the UK and any significant overseas opportunities identified.