Policy Manager

Company description:
Water Utility Company based in Yorkshire region of England.

Job description:

Policy Manager Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:
We offer a competitive salary, depending on experience £44,846 -£56,058 (band 4b) Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year) Attractive pension scheme (up to 12% company contribution) Development opportunities in line with the Policy Manager progression plan 25 days annual leave plus bank holidays plus 2 extra wellness days! Life assurance cover of 4 times pensionable salary A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.

Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more!

Location:

This role will initially be based in Bradford but were moving our office to Leeds Valley Park in September 2026, so youll be based there in the future - Hybrid Working (3 days office a week Bradford/Leeds) Work type:
Permanent. 37 hours per week, Monday Friday. We have an exciting opportunity for a Policy Manager to join the Developer Services team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?

What we do:

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, its so much more than this.

We look after communities, protect the environment, and plan to look after Yorkshires water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the regions health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry.

Developer Services are a key part of how we plan to meet the changing expectations of customers and regulators. To provide policy leadership for Developer Services, ensuring company policy, regulatory requirements and industry obligations are translated into clear guidance, standards and decision-making frameworks. The role supports the function by interpreting policy impacts, resolving ambiguity and ensuring the business applies policy consistently across operational, commercial and customer-facing activities.

It acts as the bridge between strategy, regulation and practical delivery. This role stays connected with wider industry movements and ensures Yorkshire Water stays ahead of future policy changes. Manages the Developer Services risk register and the business continuity plan. Where you fit in:
As our Policy Manager you will Lead the interpretation and application of policy across Developer Services, ensuring operational and commercial decisions align with company standards, regulatory requirements and industry best practice. Own the development, maintenance and communication of Developer Services policy positions, ensuring guidance remains current, clear and accessible to stakeholders. Act as the subject matter expert for policy queries, escalations and areas of ambiguity, providing consistent advice and supporting informed decision-making.

Assess the impact of regulatory, legislative and policy changes, translating requirements into practical recommendations, actions and guidance for the business. Work collaboratively with operational, commercial, compliance and customer teams to embed policy requirements into processes, controls and ways of working. Support governance, assurance, consultation and audit activities by providing policy expertise, interpretation and supporting evidence where required. Identify policy gaps, risks, inconsistencies and improvement opportunities, driving corrective actions…